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BJ's Wholesale Club

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Medford, United States

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Warehouse club· Bakery· Electronics store· Furniture wholesaler· Propane supplier· Wholesale grocer· Deli· Eye care center· Grocery store· Lottery retailer· Tire shop

BJ's Wholesale Club Reviews | Rating 4.1 out of 5 stars (5 reviews)

BJ's Wholesale Club is located in Medford, United States on 278 Middlesex Ave. BJ's Wholesale Club is rated 4.1 out of 5 in the category warehouse club in United States.

Address

278 Middlesex Ave

Price range

$$

Phone

+1 7813960235

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible lift

Open hours

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A

Amy Rose

This location has been my reliable go-to for many years, however, based on my last two trips, I'm not sure I can continue shopping here. We all expect to spend time standing in line, especially with the COVID protocols in place. Unfortunately, this Medford location recently decided to remodel/redesign their checkout area. They significantly reduced the number of full-service registers and instead have installed a sea of self-service machines. Now only some of the self-service registers accept cash and no one is able to reliably tell you which ones those are, which means I have been forced to use a credit card when that's not what I had intended to do. The space that was left between the self-service registers is far too narrow so if there are people at the front two registers (of the four in the lane) but you've completed your check out, you cannot maneuver your cart between them. You basically end up trapped. In addition, and this is far more egregious and frustrating, the lines are so ridiculously long because there are not enough full-service registers and yet, as the line literally snakes back the entire length of the store (to the deli) and then turns all the way past the meat section and finally turns again up the cereal aisle along the back side wall, there are at least 8 self-service registers just sitting there unused. This experience occurred on a weekend so I thought I would try to find a less congested time and went on a Tuesday afternoon. Again, there was a long line with the identical situation. This is unacceptable and was not a well-thought out plan/redesign. This is a massive problem that BJ's created...in other words, it was an unforced error. If this same experience continues, I will be forced to go to Costco and discontinue my BJ's membership, which I have had since 1995.

B

Biswanath Roy

Not ample stock compare to other stores. Other than everything good. It has good parking spaces.

S

Sabina Lamichhane

I place a online pick up order to save some time. Everytime I pick up the order, they can't complete the order and mark the item as missing. When I look in the aisle, behold it's there. Today I had the worst experience. I was missing half of my order and when I called the store, supervisor told me sorry come back to the store. The least they could've offered was a delivery. I can't wait for membership to be over so I no longer have to shop here.

D

Donnie L.S

Do something!!! make a self checkout line other BJ can manage well hope this place can too. Avoid weekend.

L

Lauren King

Curbside pickup is a joke. They had me waiting for something that could have took me 5 minutes. Only did curbside because I didn't want to bring 4 kids in the store with me. Also tried to call the store after waiting 25 minutes after I checked in and was on hold with the store for over 20 minutes. They never picked up. I finally asked one of the kids bringing carts back and forth to ask someone inside for help... he said someone would be out shortly and I ended up waiting another 20 minutes.

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