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Medical Department Store

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Naples, United States

medicaldepartmentstore.com
Medical supply store· Hospital equipment and supplies· Oxygen equipment supplier· Scooter repair shop· Mobility equipment supplier· Scooter rental service· Wheelchair store

Medical Department Store Reviews | Rating 4 out of 5 stars (8 reviews)

Medical Department Store is located in Naples, United States on 13030 Livingston Rd #2. Medical Department Store is rated 4 out of 5 in the category medical supply store in United States.

Address

13030 Livingston Rd #2

Phone

+1 2395292242

Service options

DeliveryIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Maria Cacioppo

I was going to this place and had a hard time finding it. I had to call to get better the directions. The girl on the phone was so helpful and patient. When we got i find the girl who was helping me on the phone. Her name was Kendra. She was so helpful with our needs and explained the whole process of what we were renting. Kendra had great knowledge of the product was also patient and friendly. Oh and this Was &100 cheaper than another medical supply place I would definitely shop there again

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A B

I wanted to thank Kim Worthington for her generous and kind help as we explored medical supply options for my father. One major consideration was how equipment might fit in his rather small condo. Kim helped us measure, advised us, and ultimately let us try out a few items at home (1 worked, 2 didn't). She was clear about the return policy (we had to bring the items back within a day and not use them for sanitary reasons). Thanks!

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Lisa Rogstad

Terrible customer service, exchanged the same originally purchased item for a different size. I was handed the new size no mention it was less money and left. When I realized it was less money and I was not credited the difference it was too far to go back. Now I try to exchange it and they won't since my receipt shows the original size. No credit and no exchange. Bad business practice. Can't recommend this store and will never shop here again. Extremely disappointed. Awful service!!!

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M Rivera

Horrible experience! Lady working there was extremely rude. A person with this attitude should not be working in a store of this kind! This type of store needs someone willing to help the customer especially if this is your first time purchasing medical supplies.

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mike mcloud

Girl who helped me on phone was very good. Patient with my questions and supplied all the answers I needed to make my purchases. The products are extremely strong and give me a true sense of security. Service was excellent. I received the delivery to my home, in less than 48hrs. The Lift chair is great!! thanks mike

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David J Dennehy

Stephanie at the Venice store was wonderful to work with. My COPD exacerbated and I needed an oxygen concentrator. She helped me very promptly and when I had issues addressed them quickly and efficiently. I liked the service so much I decided to purchase rather than rent. Unfortunately I got a machine that, new, out of the box, had problems. With her guidance I was able to diagnose and discern that the machine was indeed the problem and not the batteries and she got me another new machine quickly. She always returned my calls and was very patient and informative about the product. When the new machine came in she even called the manufacturing rep to verify that what we thought was the issue was indeed the correct prognosis. I cannot praise her and her dedication to customer service enough. Thank you Stephanie!

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Theresa Martin

I have purchased many medical supplies from Kim Worthington she is very knowledgeable and works hard to help me she has help me so much before surgery and after for things that i need, i would and will always return for any thing that is needed.

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MIchael

Meet with Natalie yesterday, Needing a replacement Lift Chair, very knowledgeable. I purchased a new Lift Chair and Scooter, and they were both just delivered. Great price and service!

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