Phoenix, United States
4722 N 24th St
N/A
+1 6026276300
Wheelchair-accessible entrance
My wife and I went in for an ultrasound, simple check of the baby. The Dr, and I use the term loosely, turned on the 3d machine, even when told not to, and spent 30 minutes looking at my unborn son's privates, commenting on size, and printing out several pictures. After this disturbing and humiliating incident, we were billed both for 3d ultrasound and emergency services, on a service booked over 2 weeks in advance that was NOT an emergency. Because of the billing, it was not covered by insurance, and what should have been a 250 dollar bill at any other OBGYN was billed for nearly 2 grand! When contacted about it, every representative was rude, snotty, and delighted in putting us on hold for 20 minutes at a time. AVOID LIKE THE PLAGUE!
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Terrible customer service. They make you prove everything instead of doing their job and contacting insurance. Gave me the run around and I basically had to do their job for them. I've never had to prove insurance paid the doctor at a doctor's office, billing has always taken care of it for me. Unfortunately I didn't choose their services, since you never know who is contracted at hospitals when you deliver a baby.
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