Laurel, United States
3521 Whiskey Bottom Rd
N/A
+1 2402004971
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
I scheduled a time and they were ontime, I wasn't but they were able to rotate my tires in a reasonable amount of time. Because of Covid19 I was the only one in the waiting room. It's best if you don't have to stay but scheduling keeps it safe. Car rides so smoothly now!
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Cheapest Oil change in Laurel. I was absolutely amazed that I was able to get a synthetic-blend oil change with all the fees and taxes paid for under 45:00. The customer service was amazing, I did not need to make an appointment and there was no line. Bottom line is that with more than 10 oil change places in the Laurel area, this new Meineke location is absolutely superb for the price and service.
Took my car in because of smoking coming from the tire area. Was told that I needed new shocks and struts and also new tires. I had just gotten the front struts replaced by my insurance due to an accident and they insisted that the problem was the struts. I let them go ahead and resolve the front left (700) because that’s where the burning smell and rubbing was coming from. I pulled out the parking lot and the smoke was still coming from the car. I took it back he says oh thats the caliber. Tells me it will be an additional 500 to fix that. I paid 700 for a part to be installed and that wasn’t the problem.
Refused to give me part and labor pricing over the phone. Kept dropping my call after telling me to hold. They could be the best mechanics on earth but I’ll never go there with initial service like that
I appreciate having a car care center close to my home performing service on foreign cars. It was important to me that I could receive a thorough vehicle inspection and assessment of the immediate need for repair. The repair assessment matched the one described by the car and nothing else. The cost i paid for the service was extremely reasonable in comparison to the dealer. Thanks for giving me a fair price and performance the repair in timely fashion.
I paid 1448 for all new brakes, rotors, and one caliber; later suggestions for two sway bar links for 164 for parts only. Total 1612. And it would have been more if it wasn’t for their “generous discounts.” Labor time just to remove all brakes and rotors was 3.0 hours. I found a quote that I had less than a year ago for 1,000 for all brakes, rotors and two calibers; a mind got two other quotes for 800, possibly less. So, I went in to negotiate this price. Their resolution: The owner: I’ll giver “her” 60 off the bill, and will round it up to 100, “If she gives us a good review.” *The receptionist was disrespectful, cynical, sharp tongued, and repeatedly interrupted me to the point I had to say “Can I talk?!” *They got in and out of my car with no mask. *They called and rushed me to pick up my finished car at 4:00, acted like they were doing me a favor when I said I need until 4:30, only to tell me while I was on my way that they “ran out of gas,” and was told “your car is not finished.” *My options were to pay the full bill for work not completed or leave my vehicle over the weekend. I decided to leave the car, so I called and got their voicemail. I left a voicemail, only to be treated as if it was my fault the Manager waited for me until 6:00. Mind you, he was there until 6:00, yet my car was stil not finished. *They acted as though I was the problem in this scenario, and defended receptionist in front of me, and allowed her to repeatedly cut me off, until I spoke up. *I received no apologies for their actions, behavior, or treatment towards me, though the owner did say that he was sorry that I was not happy with how things worked out for me and invited me to come back. It was clear after the work was started that I made the wrong decision to move forward with their establishment. *We paid this outrageous bill in full, minus 60.
Came in for an oil change, but that night my car was towed from my complex because they removed the old oil change sticker and my parking sticker off my car windshield to place the new one. Went back to the shop and everyone seems to have amnesia and say I never had a parking sticker nor an old oil change sticker when in fact they did the previous oil change as well. Horrible accountability, and not professional at all.
Fast service quality parts No long Waiting excellent staff.
Deli
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