Melbourne, United States
950 S Apollo Blvd
N/A
+1 3214738400
Toilets
Wheelchair-accessible toilet
Dr. Kishore Patsamatla has always been a wonderful physician, very efficient, with a kind bedside manner. His staff are the best and always a pleasure to see. I highly recommend Dr. Patsamatla!
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Terrible customer service. Over the past 3 years, I've seen 5 or 6 doctors. 9 months ago, I was misdiagnosed by 2 different doctors here so my pneumonia had to be treated by 7 days of IV in urgent care. Then, Dr. Kishore refused to refill prescriptions (that I've had on file for YEARS before coming to the practice) because those other docs have left and he hasn't seen me in 2 years. THEN HE discharges ME!
My doctor has changed three times the girls don't answer the phone I went into the office they said they were experiencing some other issues with clearly was a complete lie I've been calling for weeks to try to schedule an appointment it always just hangs up on you when I walked in and they came up with the greatest excuse now the girls are friendly but they are making excuses not answering the phone plain and simple I had to walk in there and awning to get an appointment and not only that they blew me right on off worst place to go
So far the dr is 40 mins late. An 1 and a half for the lady behind me. The girls working the desk say he's not even in the building. Why book appointments? Punctuality, i would put a 0 star if possible. Id urge people take off the whole day off if they make an appt here. You will be waiting. Well the dr finally showed, only hours late. Bring your patience if your stuck going here.
Walked out first off this place is a bank that is now a drs office looks like its closed signs are missing, was very slum looking. Went in and the brunette at the counter was so rude we did all the paper work over the phone to save time and she still insisted we fill it out so I proceeded to fill it out not completing everything as I knew they already had this info. Then she was so rude to my husband speaking to him like he was an idiot. I would never recommend this place the lady I spoke with on the phone was very pleasant and helpful. This is why this dr is still excepting new patients because this lady at the counter and the look of this place(melbourne office) it should be closed..
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