Menands, United States
3 Oakland Ave
N/A
+1 5184348128
Wheelchair-accessible entrance
We had to surrender our Kallie Kat because she needed serious medical attention and we couldn't afford it. We thought we'd have to have her put to sleep. But they promised to try to save her and get her adopted by someone who could give her the medical attention she needs. It hurt coming home without her here, but we know she's in the best hands. The staff was very sweet and understanding. Thank you for taking care of our baby kitty
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They're only allowing one person in for adoption counsels so I had to stay outside but everyone was really kind & we were able to take a kitten named Memphis home within 20 minutes of meeting him! Such an awesome & easy process. Here's hoping a lot more pets get adopted there soon.
Went months of unanswered voicemails concerning my pets well visit and vaccinations . I reached out to a higher source to complain and immediately received call back. I brought my dog for her appointment and she was brought back in less than 10 minutes, I had to ask for her vaccine papers AND her new Rabies tags. Honestly, I am not completely convinced she even received her vaccine Also failed to provide Credit reciept for paid in full services. I hope they can improve their practice and procedures in the near future.
Had to drop off my long time companion dog for final arrangements. Never a good time. Employees were kind and compassionate through the whole ordeal. Wish I could say they made it easy, but there's no way to do that. Thank you for your kindness.
Wanted the shelter to know how happy we are with our cat dooder... now named Dude. He's been here a week...first 3 days he hid in the basement ...now he's entirely comfortable with the run of the house. He and our dog Hutch are learning to live together, no real issues. Thank you for caring for him and helping us to give him a forever home!!!
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