Mentor, United States
8599 Market St
N/A
+1 4409511040
DeliveryIn-store shopping
Oil changeRepair services
Steve at Audi Mentor is great. We came down from Michigan to purchase my new car. He has been honest, friendly, and extremely helpful. He took his time to show me all of the features of my RS5. He has also followed up with communication regarding any questions or concerns that I may have. I would definitely trust referring family and friends to him for their car buying experience.
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Fantastic service every time I step into this dealership. Shawn Galla has been fantastic for each of my car purchases. The service team is awesome when I need an oil change. I used to be a Toyota person but now I could never go back between the vehicle performance and the customer service I have received. 6/5 stars if it were possible!
I just picked up my 2020 Q5 S-Line Titanium edition this week. Audi Brand Specialist, Steve Armstrong was outstanding to work with! Steve was easy to work with, very responsive, paid attention to detail, and provided a video walk through of my exact vehicle as I was buying from out of state. I got an a great deal. Everything was exactly as described when I took delivery with no surprises. The finance manager, Patsy Santone, ran through the financials quickly and efficiently. High praise for the dealership all around! My only regret is I won't be able to have the vehicle serviced there.
The team over at Mentor Audi always goes above and beyond. My sales rep, Blake Jaffe is always available to assist. He sold me my car in September, and has made personal trips to my house to assist me with technology (the car I have technology package is amazing). Just today I was notified my windshield fluid was low, Blake without me asking, volunteered to come to my house and took care of the issue. It's amazing when the service is luxurious as the car purchased.
Chris and Patsy were outstanding all the way around! Flew in, stayed in downtown hotel and was picked up first thing and prioritized throughout entire process. Value and customer service was so grand we left with an additional vehicle. The 850 mile drive home was more than worth every mile! Highly recommended.
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