Myrtle Beach, United States
936 Jason Blvd
N/A
+1 8438486800
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
I decided to order a new car back in January and my local dealer in Charleston was unable to meet me at my price point so I gave the folks at Mercedes-Benz of Myrtle Beach a call. I was fortunate enough to get connected with Mike Maely who was absolutely wonderful to work with. We were able to work out a deal at my desired price point and he was very quick to respond to emails and answer all my questions whenever they came up throughout the process. He kept me up to date on build date, shipping vessel, and delivery from the port to the dealership. At pickup, he did a great job of teaching me the ins and outs of my new car and has checked in a few times over the past 2 weeks to make sure everything is going well. If you're looking for a new Mercedes or BMW, I highly recommend giving Mike a call and seeing what he can do for you. I will absolutely be talking to him in the future when I'm back in the market for a new vehicle.
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Impressive team work. Ann made an appointment for my Winnabago View which sits on a MB Sprinter chassis. Angela worked on a ticket and got the tow truck driver to drop my rig off where they could take over. Jeff the mechanic rallied the other mechanics to help get 25 ft of motorhome inside the garage as they had to push it by hand. Pretty impressive as they got it into the middle sprinter bay on the first shot. Jeff and im sure the other mechs are very knowledgable on MB. Its refreshing to experience a crew such as these folks, they are an asset to this company. BTW my rig was ready the next morning. I highly recommend these guys.
SECURITY ON SITE NICE SELECTION OF VEHICLES NRW AND USED. WILL KEEP IN MIND WHEN I AM GOING TO PURCHASE ANOTHER VEHICLE.
I travel for work and have been trying to get my car in for an airbag recall. I was going to have my wife drop the car off because they used to provide a ride home or to work if you work in the area, and would then pick you up when your vehicle was ready. This was a great service. I could wait weeks for a loaner, but I just need a ride for my wife, because I can't be there. She takes care of my mother and needs to be there for her. The service manager tells me they discontinued the service "Because Covid". This has become an excuse for businesses to reduce services and still charge the same. If they were interested in reducing the spread they wouldn't require yet another person to be out per vehicle drop off, when they had one or two who could use appropriate precautions to remain safe. So they can take my money as I also need a 1700.00 part in addition to the recall, and a B service (really expensive oil change), but they can't give my wife a ride home so she can take care of my mother. She has a car and doesn't need mine, and neither do I because I fly, and am never home. In the future I will not be buying a Mercedes, Because Covid. It breaks in the driveway anyway.
The best time ever at the service department with Vince the client/ customer service representative. I was traveling from Chicago down south when my benz started to experience issues, pulled to MB of Myrtle Beach, and Vince was the best customer service representative I have ever met. Service was prompt, staff was on the highest level beginning from customer service, techs, sales staff etc... Overall I never had a better service experience anywhere else than I received at the MB of Myrtle Beach. There was no rip offs or up selling of anything, all costs were up front and prices were extremely reasonable compare to Chicago prices. I would definitely recommend everyone in the area to come there for the service.
We're great to work with. Service center was great.
Mike G. was very helpful and informative. We look forward to seeing him again, once our lease is up.
Always very clean. Was there this time to pick up a neighbor for her car repair. Was waiting as promised.
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