Rancho Cordova, United States
3065 Kilgore Rd
N/A
+1 8006835715
Wheelchair-accessible entrance
Awesome, knowledgeable and very professional. Dustin helped me with some questions on the CS361N and pairing of multiple headsets to one base. He gave me a fair and unbiased professional guidance on the options. Generally he presented a position of integrity and complete honesty. I think the spirit of God guides them in their approach with their Clients, potential Clients or even just asking a question. God bless you guys.
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This is a company you defiantly want to work with. Their service all around is excellent, from Drew responding to sales emails, Brittney's outstanding sales service and McKenzie's customer satisfaction follow up. I purchased a refurbished headset system, it sounds perfect and I'm one happy customer. Merritt team, keep up the great customer service!
I ordered from David in 2017 who was extremely helpful and showed great interest in making sure I ordered the correct headset for our company at the time. Due to an office remodel we needed different headsets. I called Merritt Communications to see what we could do to get something else. Dustin was very helpful and patient. He didn't push a sale but gave me the information I needed to make a decision and let me make my own decision. They offered a great trade-in price for our current headsets and we got 5 new headsets shipped the same day. I highly recommend using this company.
I love this company. They are super easy to deal with. The pricing and serve are amazing . They make everything easy!
Great customer service. I was having problems finding the correct adapter for a headset, and they were able to find which adapter would work with my phone and provided me with the information so I could order it. Very courteous and helpful.
Excellent Customer Service! When I received my headset I was not able to plug it into my phone. I thought I had ordered the wrong one and called customer service to return it. The person helping me walked me through the web site and showed me that I hadn't followed all of the steps so it was my fault. At any rate I needed an additional cable which he found the part number for me and I ordered and received it very quickly.
The headset I wanted was not available at the time of order, but Merritt called and confirmed with me all my option, I new there would be a wait so it was no problem. I placed the order and waited, it was not long and when it shipped I got an email and a tracking number. I am very pleased with service and absolutely pleased with the product. I will use them again and recommend to all.
I have encountered only the best customer service. I get personal and helpful assistance from the folks that work at Merritt Communications. They are informative and offer me suggestions and alternatives when I call in to see what equipment they have that can help the daily operations for my center.
Deli
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