Search Icon

Alta Dermatology Group

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Mesa, United States

altaderm.com
Skin care clinic· Dermatologist· Information Technology and Services· Science

Alta Dermatology Group Reviews | Rating 3.3 out of 5 stars (5 reviews)

Alta Dermatology Group is located in Mesa, United States on 130 S 63rd St. Alta Dermatology Group is rated 3.3 out of 5 in the category skin care clinic in United States. Alta Dermatology Group is a dermatology clinic located in Mesa, AZ. We have 3 board-certified dermatologists on staff, as well a nurse practitioner. We are trained to handle the full variety of skin conditions, from acne and psoriasis to skin cancer and everything in between.

Address

130 S 63rd St

Phone

+1 4809812888

Company size

1-10 employees

Headquarters

Mesa, Arizona

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
Write review Claim Profile
S

Steve Adams

Not sure what happened, I have been going there for years. But they need to review their customer service up front. Wait on hold for 15 minutes, then the lady on the phone couldn't have been any more rude, borderline yelling at me because I am now a ew patient\. I didn't get an appointment scheduled, why bother if I have to deal with that level of customer service when I go in.

V

Val T

I have been a patient here for many years. After today's experience, I will be looking for a different dermatologist. The front office staff are unprofessional and rude. When it comes to insurance, I know what I have, what my insurance covers, and what valid insurance is. I also know the receptionist should not alter documents after I have signed them. But she did. Save your time and find a doctor with pleasant staff.

C

Concerned Father

If you are looking for the following things when you interact with your doctor’s office then this is your ideal place: •\tWaiting on hold at least 10 minutes to simply speak to any live person there •\tLeaving a message for the Doctor or Doctor’s assist and then miss their call placed at the end of the day when you can’t take their call, resulting in day(s) to have simple back and forth communication take place •\tThe assistant in the room say they have submitted your prescription to the pharmacy, only to find out days later they only submitted your demographic information and neglected to include the prescribe medicine. •\tThen call back and have to leave a message and received no return call from them within a customary 24 business hour period and wait on hold at least 10 minutes the next day with for the receptionist to be told your expectation of resolution is unreasonable since that person never comes into the office on Mondays. •\tThen you call the pharmacy to find out they finally did receive the full prescription after 6 days but they have also been waiting for the doctor’s office to respond to a needed clarification on the prescription and this Doctor’s office provides no way to speak to a live person to solve the situation quickly and the pharmacy is forced to leave Voice Mails that may take a day or 2 to be responded to. •\tThen you find out this doctor’s office didn’t not take the time actually understand what question the pharmacy needed answered and just robotically sent the original prescription again. •\tThen when you speak to Office Manager regarding why it has been 11 days and you still don’t have the prescription filled and you ask her if she thinks it’s even possible if her office might have dropped the ball on anything, she evades answering the question, then this is the right type of doctor’s office for you.

B

Bill Colborn

I have been seeing Dr. Kessler for about 5 years to keep an eye on skin cancers due to misspent youth in the sun. He keeps a close eye on things and when necessary remove problem areas and provides guidance. I would highly recommend him.

C

Carlyn Block

The office staff were friendly and helpful. My wait time was 20 minutes. Dr 's staff were friendly and Dr. talked about skin safety and was encouraging.

Top 10 companies in Skin care clinic category in United States

Close