Mesa, United States
1930 S Alma School Rd suite c-107
N/A
+1 4805885333
I rented two separate places through Az Rental Homes and my experience was great! They have an easy to use portal to set up automatic rent payments through. If you need a maintenance request, you also send that through the portal and set up with the maintenance man himself, when a good time for you is! At the time of move out, both times I cleaned the rentals really well, followed through with my lease agreements, and got my full deposits back! (That’s almost unheard of!!) I feel as though any time I had a question or issue, I’d get a timely email response from Adam or Tim! I will say the first rental was not cleaned, it was pretty dirty, definitely no professional cleaning crew on that one.. BUT my roommate and I desperately needed a place to move, we signed the lease and got the keys like 5 days later! Yes, enough time to get a cleaning crew in there, but we were just happy with how perfect the place was for us in such a short amount of time! The second rental was a one bedroom for just myself, the day of move in they notified me telling me cleaners had not been to the unit yet. So that was a bit frustrating, considering I had to move all my furniture in the middle of each room, so that the cleaner could get to the vents, etc! But at least they had a cleaner this time, she came out the very next day, and she did a great job! My experience for the last two years was great! I’m so happy I was able to get both deposits back! They’re not a team who is just out there to scam you!!
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Honestly, I signed a 1 year lease with this company, I proceed to have a 2 week A/C issue that had no urgency of getting fixed, had a refrigerator problem, they bring the wrong one which leads to 100 in food wasted and no fridge for 2 more days. Lastly they literally tell you one thing and do the opposite! They could care less about you or who you live with! All they want is your monthly payment which should be waived from everyone due to the terrible response times and customer service. I never would have thought you could deal with such incompetent and plain rude people. No care in the world about anyone but themselves. Oh the best part is, they still expected all the payments on-time during a global pandemic when no one had a job or knew what to do. They are a disgrace and I hope this review saves you time and money to help you go look in other places! NEVER RENT FROM THIS COMPANY!! YOU WILL REGRET IT!!!!!!!
Agent Timothy Cohee made an appointment with me for a property viewing of 4354 N 82ND Street, 131 Scottsdale, AZ 85251, but did not show up for the appointment. He did not call to notify me that he will not be there. Don't waste your time with this company. Shame, because it looked like a nice property and I really wanted to rent.
I cannot imagine a worse company to rent from. Promises were made to get professional cleaning services apon move in. That didn't happen. Our fridge broke. Tim asked for the exact serial number, I provided. They bought some other fridge that didn't fit and we lost upwards of 100 in food and didn't have a fridge for 3 days. Our AC went out in summer months. IT TOOK 2 WEEKS TO FIX. We would open service requests, a tech would arrive, claim they needed another tool, and close that claim without fixing ANYTHING. At any inconvenience, they hopped down my throat to make rude comments and blame the inconvenience on me. I work in very dangerous conditions and I will not answer my phone on the clock if it's not an emergency. Next thing I know comments are posted on our message board about how unreliable I am.....all the while I was clocking in at 4 am to weld....that's not exactly unreliable..... In conclusion, you could not pay me to ever work with Tim or Adam of AZ rental homes again. They are irresponsible and, honestly, scummy people.
DO NOT rent from AZ Rental Homes. If you are renting, go with any other property management company or rent direct from a landlord. They are VERY tough to get ahold of on anything; and neglect the properties they manage. We moved in with the property in poor condition without a working dishwasher, fridge, or stove and took about a month to get this resolved. On move out, they took most of the security deposit for normal wear and tear. In summary, not a credible company.
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