Mesa, United States
310 S 63rd St
N/A
+1 4809855778
Mom declined after being quarantined in her room due to covid. She had dementia and No One monitored her food or fluids. I was told by Christine (DON, LPN) “we’re not here to monitor their intake”. Mom fell twice that day, hit her head and was sent to the Emergency Department at Banner Baywood where she was treated for dehydration. She was down to around 73 pounds then. No one there held up to any standard of care from administration to staff. It was downhill from then. Mom died on hospice care here in my home on October 4th. Total negligence and neglect! And I am left with the guilt since no one there let me know of her decline! Mom did not die from covid. Mom died from a lack of proper care.
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The staff was friendly, knowledgeable and went out of their way to answer any questions or concerns. The greatest thing of all, was seeing residents who all were smiling, engaged in activities and enjoying themselves.
Wonderful facility! In an area inundated with assisted living, Brookdale Baywood is on the top of my list. Having several patients move in over the years, I have only heard great things from them and their families. The staff are very professional and work very hard to accommodate the needs of their residents.
They are in the process of selling. They have replaced all the plumbing in the entire building. Fortunately, we took our friend on an outing since there was NO place for residents to use the bathroom. Carpeting also needs to be replaced. Caregivers are friendly and attentive.
This community has made huge strides over the past year. With having all new management take over this place is glowing. You walk in and feel happy, warm and so glad to be in such a welcoming place. If you want to find an amazing place for your love one, Baywood is the place for you!
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