Mesa, United States
5625 E McKellips Rd
N/A
+1 4809850300
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
We made the decision to have our grandmother stay here and it has been nothing short of incredible. The staff are joyous and attentive. One in particular stood out. Mailani (Director of Recreation) always greets everyone with a loving and caring smile. You can tell it's genuine which is rare these days. She goes above and beyond which should be recognized. We are eternally grateful to have someone like her on your team. Our grandmother was hesitant at first getting involved or doing activities but the creativity and heart of the staff and Mailani during this pandemic has brought her and our family happiness and peace of mind.
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HORRIBLE !! My mother was a resident there for one year and paid for the highest level of assistance in this assisted living facility. They were happy to take her money for a year until she had to go on Ahcccs. Then they did everything in her power to get her out, Even going to the length of the of having her admitted to a psych hospital without my family's knowledge. They made the rules up as they went, there was no assistance, there was no consistency there was barely any giving Mom her medicine on time or sometimes even at all!! The medtechs in this facility either over-medicated my mother or under-medicated her causing her to have major dystonia or delusions due to her Parkinson's disease. The communication from Trudy and CeCe was non-existent, They were both very pompous and cold and uncaring. The caregivers were rude and uneducated regarding anything and everything to do with any elderly person or any type of dementia Alzheimer or other disease they might have been inflicted with .... no training whatsoever !! BEWARE!!
Great facility and great staff!
My Mother was a resident at Legacy till she passed in September. It was wonderful to see how my Mother blossomed after moving there. The care and love she received there was wonderful. Lisa , Amie, Jay, and JR gave my Mother such amazing care. They are so passionate about how they care for the residents. They go above and beyond what is required of them. Forever thankful for the joy they brought to my Mother and our family. Jeanine in Marketing and Mary who is the nurse also were amazing during my Mother’s time at Legacy. Thank you all so much
One of the things I find most comforting and assuring about Legacy Mesa is the stability of the staff. My in-laws have been living at Legacy for about two and half years and there has been very little turnover in staff. This allows the staff and residents to become familiar with each other and to form real bonds and even friendships. My husband and I cannot say enough about the wonderful staff. The care-givers and med-techs are caring and kind. The administrative staff is very responsive and willing to help when necessary.
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