Mesa, United States
5620 E Baseline Rd
N/A
+1 4806415500
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
I recently used Service King (Mesa, AZ) and I am pleased I did. The repair to bodywork was amazing and done a full day earlier than predicted. They kept me up to date with the repair and the customer service was excellent. they also completed a couple of personal items at a reasonable price .I highly recommend them.
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WARNING! Do not expect honesty and good workmanship. I am shocked to see Any positive reviews for this Service King. If unethically shotty workmanship, and terrible customer service are your thing than Service King may be the one for you. If you value quality, honesty and good customer service you could take your vehicle to any other shop and it would be better than attempting to have Service King fix your vehicle. They installed the wrong parts after informing them of the parts they needed since the truck had aftermarket parts on it before it was hit and needed to be repaired. Seems they ignored all advice and lied on the invoice they returned to me. I made it a quarter mile away and called because my truck did not drive properly. They responded with yep that is all normal and it is supposed to be like that. UNBELIEVABLE! If this was a person that didn’t know any better and they accepted their poor Workmanship and lack of care for customer safety it concerns me to think they would treat their own family the same way as they treat customers and think people are complete fools. For anyone that is not sure in the slightest and thinks the negative reviews are one offs. Please use extreme caution if you proceed with them and do so knowing you are gambling on the safety and life if you and your loved ones when you get your vehicle back. Call your insurance, you truck company, or if your vehicle is drivable them go to any other shop immediately and do not waste your time and put your family in jeopardy over their lack of care. Read the comments of the other negative reviews and see they have a generic scripted response and doesn’t seem they ever get a resolution and people to update their reviews with how they rectified their problems.
REALLY GREAT SERVICE! I will recommend this business every time I can -excellent work performed very quickly, exactly as promised. Fittingly named & a pleasure to do business with. THANK YOU!
I am very happy with this team of people, they make me feel valued and their work is flawless. How I came to know these people is someone hit my car. Every cloud has a silver lining and in my case it is Service King. I needed a rental while my car was being repaired and they put me in a Kia. I loved that car and did not want to pickup mine. Well when I saw my car I had no hesitation bcuz it looked brand new. They detailed my car inside and out. They didn’t get reimbursed for that. They are my best company I’ve had to do business with in a very long time. In a world where skills are lost and honest business companies are few and in between this place is a jewel in the desert. Service King is my go to place .
Service King collision repair center has worked on my vehicle and did a fabulous job. They were also a preferred shop for Allstate and many others. Please give them a call if you're in need of auto collision repairs.
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