Mesa, United States
1949 E Brown Rd
N/A
+1 4808444254
Good for kids
Wheelchair-accessible car park
Our daughter just finished her first recital. She decided she did not want to continue dance lessons. We called and left messages to cancel our contract. No one returned them. My wife finally was able to get ahold of someone after two weeks. The lady in the phone was rude and probably mad at the fact we were ending our contract. She said she would have a manager call my wife back. Again, that did not happen. They took money out for this month! Terrible business practice. Obviously only in this for the money. I will be paying them a personal visit to sort this out because their phones seem to not be a good option. They also took out the money for the costume with no warning. Do not go here your children and yourself would do better elsewhere. *** After speaking with the owner there was no head way made. Go elsewhere unless you want to be robbed of your money.
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I would give 4 stars for the sign up and the young girls at the registration process. However, I just signed my daughter up for a free class advertised on fb to see if she was interested in hip hop.We arrived and she was nervous but excited. I had to sign a waiver -typical, but didn't agree to photos or videos. When it was time for the class my daughter was clinging to me as i walked her in for moral support. A senior manager or who i would assume possibly owner looked at me and said, \No parents are allowed!\ I stated i was simply walking her into the class. Here's one thought- if you're trying to get more students and advertise your dance studio classes, should you not be concerned with the perception or image you're putting out there?... She had an attitude less than friendly. Then she pulls me aside and says i need you to sign this, indicating the photo/video release... I explained I wasn't comfortable with that happening right now...she doesn't even acknowledge my concern but turns away from me and commands one of the teachers to pull my daughter out of the class. I can understand they may have their policy but this woman was rude and had no personality whatsoever not even trying to be respectful as a human to another human. I felt disappointed for my daughter but relieved i didn't put her in a place where this attitude is accepted and implemented.i have no regrets after experiencing this today. Be kind.
I enrolled my daughter here a few months ago and I am really impressed with the work they do to keep every dancer on their toes. They are all amazing people and deserve an award for there efforts! Im extremely proud to have my daughter working with Wagner Dance Arts I would recommend them to anyone!
I'm going to toot my own horn. What I'm about to say is... im one of the guys who is remodeling Wagner Dance Arts. This place is going to turn out very nice with it's new lighting, and flooring, just to say a few things but I'll let you know day to day what's all getting changed, reinstalled, new to the studio. Be looking for my posts.
Deli
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