Fresno, United States
1728 W Bullard Ave
N/A
+1 5594351246
Kerbside pickupOnline appointmentsDeliveryIn-store pick-upIn-store shoppingOn-site servicesSame-day delivery
Wheelchair-accessible entrance
I am not sure how there could possibly be negative reviews especially about customer service. Debbie was amazing!! She fit me in for an appointment quickly when everyone else was booked yet she never made me feel rushed. The only store I went to where she actually helped me get into the gown .. not just clip it. And her feedback was kind thoughtful and honest. She is not cheesy sales type she is warm and helpful type. I was so scared going here because I’ve been before with friends and their gowns are gorgeous I never thought I could afford it she was so respectful of my budget and made sure I found my dream dress for the price I felt comfortable with. I rarely write reviews but Debbie is fantastic and not just trying to push you into a dress to make a sale. Her dresses are of a quality and style you will not find anywhere else. If you want high end fashion you have to go here!!!! Thank you so much Debbie your service was beyond amazing.
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Beautiful dress, helpful kind staff, loved it will definitely go back!!!
Walked in to look for bridesmaids dresses and the lady sound so annoyed of her job, I asked her a couple of questions and she sound like I was supposed to know the answer smh! Wish I can give them a negative start not a one star. Ps. The owner likes to comment back and write false information when she knew...that just because your under staff doesn’t give right to have an attitude like that!! Furthermore, saying that you asked my price range you didn’t say that at all. Obviously by the looks of your ratings doesn’t look good and I’m not the only one. I went next door and wow difference between customer service she was able to help me and answer all my questions with a good positive attitude I felt like I was being taking care of, also she was too with another customer that had an appointment and also she was by herself. she was still able to give good customer service. Go to LBD much better store then Mia Bella.
I don’t usually take time to post reviews, but you’ll understand why I posted this. It’s about little in depth but I’ll focus on facts. 1. The bride made an appointment, showed up on time, and then was told she never scheduled anything. She’s very detail oriented and told us about it weeks in advance. 2. Once we walked in, the owner did not welcome us or bother asking if we needed help. 3. The owner followed one of the girls into the restroom. No, not to sanitize after use, but to somehow “check“ something? 4. The owner told one of the bridesmaids, after the bridesmaid had already decided to size up, that she should “lose a few pounds.“ I’m pretty sure our bodies are our business. 5. After a bridesmaid posted a review about her experience, the owner implied that we did not want to spend more than 200 on a dress when in fact we were looking at dresses that were 350. She stated that they were not in the color we were looking for. Subjective View: The owner was very standoffish and condescending. I understand Fresno’s market, but if we couldn’t afford to be in a wedding, we wouldn’t be dress shopping. She didn’t offer any help and instead kicked us out after about 45 minutes of being there (for no apparent reason). It’s rude of her to imply that we only had a budget of 200 when we, in fact, walked over to Little Black Dress and each purchased dresses OVER 200. I’m very glad we walked across the street because honestly, Little Black Dress really turned our entire day around. She had the best service we could’ve possibly asked for. For future brides, this establishment has decent dresses but it’s honestly not worth the stress or hassle of having to deal with an indifferent and incompetent owner. There’s enough on your plate. To the owner, I hope you learn how to better navigate circumstances when you’re the one unprepared. I also hope that your customer service improves for EVERY person that walks through your doors.
Wish I could put 0 stars. Awful attitude from the owner. She told me to lose a few pounds to fit a dress! Unacceptable. So happy I walked to Little Black Dress next door and got amazing service and a beautiful dress!
DO NOT GO HERE!! This place honestly deserves 0 stars. The owner was super unprofessional in her responses to reviews but I decided to look past the online reviews and visit the store in person. Immediately upon arrival the owner was completely disrespectful and made snarky Unprofessional comments about our sizes. FAT SHAMING, CLASS SHAMING, COLOR SHAMING. There aren’t enough words to explain the shocking disservice we received from here. Luckily we were able to find better quality dresses AND service at the Little Black Dress across the street. And when we did find a better store, she accused us of not being able to afford her dresses. DO NOT GO HERE!!!!
I need a dress logically and could not get it. Mia Bella not only made sure we got what we wanted but made sure we got it in a timely manner and even made it easier for my seamstress to make the needed alterations to it.
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