Miami Beach, United States
1227 Washington Ave
$$
+1 3052904782
N/A
Kerbside pickupNo-contact deliveryDeliveryIn-store pick-upIn-store shoppingTakeawaySame-day delivery
No wheelchair-accessible toilet
Cookies and ice cream good, but dude taking orders was so rude and didn’t have good customer service. Got the girl in front of me order wrong and got a weird attitude when she corrected him for the 4th time when he was confirming it, same happened with me. Stars are only for cookies, staff is unprofessional.
like
The draw of Insomnia Cookies is definitely the fact that it's open until 5am and delivers until 3am. Not the best cookies I've ever had in my life, nor the best ice cream, but still good on both counts. Very reasonably priced, and I would highly recommend their cookiewich or traditional a la mode. It's a hole in the wall with almost no seating, but this is something you can eat while walking. If I'm ever in the mood for cookies and ice cream late at night on South Beach again, I'll come back.
Delicious cookies, I love how they come out warm. Also enjoy that they are adhering to covid guidelines!
Amazing service and cookies. Got this before I left for the airport, the lady was kind enough to give me the one that’s fresh out of the oven and asked me to cook it down until I eat it. It’s really worth it! This is the triple chocolate cookie btw. It’s still warm and crunching when I ate it, sooo good!
I'm on vacation and I was told to try insomnia cookies. Many people have said how great they are. I ordered at 7:39pm and was told it be delivered at 8:05-8:15, didn't happen. At around 8:20 the grubhub app updates say it will arrive soon. Might I add that my hotel was only a mile from the establishment. Around 8:31, I call and was told that Steven has your order and should be there shortly, great, but Steven never showed. At 8:44, I call back and was told that my order was assigned a driver at 8:40, and it should be there shortly. At 9:03, I called back and they couldn't find my order, but eventually did and I was told that they were waiting for the rain to stop to deliver my order cause it was raining really bad, noted i was sitting outside watching the mist of rain fall. After this long back and forth and being charged and leaving a tip, I never received my order. My kids are going to bed now after waiting over two hours for a simple sweet snack. Highly disappointed Update: Just received my cookies at 10:03 pm. The company sent me a coupon for six free cookies but it is with an additional purchase. Still disappointed
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