Merchant One, Inc.

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Miami Beach, United States

merchantone.com
Financial Services· business to business service· card processing service· eftpos equipment supplier· financial consultant· payment service· Financial institution

Merchant One, Inc. Reviews | Rating 4.1 out of 5 stars (8 reviews)

Merchant One, Inc. is located in Miami Beach, United States on 524 Arthur Godfrey Rd 2nd & 3rd floor. Merchant One, Inc. is rated 4.1 out of 5 in the category financial services in United States. Merchant One | Credit Card Processor for Businesses. We serve businesses in Retail, Restaurant, Hospitality, B2B, eCommerce, and Trade Show/Event spaces.|Merchant One has helped and processed for thousands of merchants across the country. Being in business for over 10 years, Merchant One has perfected the many challenges merchant processing throws, and has made an easy and efficient solution for all merchant types. From small mom and pop shops, to some of America’s most recognized companies, Merchant One has an easy and efficient solution that suits all merchant types. Merchant One’s goal is making the complicated world of merchant processing easy and understandable for all merchants. Merchant One’s account executive staff is trained to make setting up an account easy, so that merchants can stop worrying about their merchant provider, and start focusing on their business. Merchant One holds A+ rating with the Better Business Bureau, was ranked in 2010 by the inc. 500 as one of America’s fastest growing privately held companies, and is held in high regards by TopTenReviews in more than one category. Merchant One provides direct processing for credit cards, free state of the art equipment, next day funding on ALL card types, and account executives. All at the lowest rates in the country. For more information on Merchant One, please contact one of our account managers, to see how we can make processing easy for you.,Merchant One provides direct processing for credit cards, free state of the art equipment, next day funding on ALL card types, and account executives. All at the lowest rates in the country.

Address

524 Arthur Godfrey Rd 2nd & 3rd floor

Phone

+1 8009108375

Company size

51-200 employees

Headquarters

Miami Beach, Florida

Founded

2000

Accessibility

Wheelchair-accessible entrance

Open hours

...
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marci kramer

Yes they answer the phone. Are more then happy to help you. But when you start getting all these charges ,they will look into it and request a credit.NOT. I closed my account. And they continued to withdraw money from my bank. They closed the wrong account..one I never used that was supposed to have never really opened. They are a ripoff. No transparency. Have to go to a different website to see a statement, they don’t sent one.

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silvio blaskovic

Top notch Company, They do what they promise and the service received by Steve Saka and Felix Thompson was superb.

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Carol Christensen

I was attempting to correct the Control Scan for most of the day. I called Merchant One Technical Department as a last resort. Felix Thompson responded with encouragement, and listened well to what I had tried to accomplish. He quickly assessed the issue and explained thoroughly and simply what had happened and what choices I had in resolving the issue. He was understanding and thoughtful with his responses and after explaining two options, I chose one and he immediately set the system up for implementing the choice. He explained the process and was again very patient with his explanations. His encouragement was so needed and helpful in assuring me that the problem was resolved and the functioning of my Credit card process would be simple. I was so relieved and thankful for his kindness, efficiency and knowledge.

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Ben Pisano

Avoid doing business with this company. The sales people you talk to to set up the account and get you to sign the contract act nice. But once they get you to sign the contract things start to go downhill very quickly. They lied to me about their processing fees, and then tried to take a huge amount as a cancellation fee. Even though "bait and switch" is against Florida law. And now they are charging me for a terminal that they never delivered to me. When you try to call them and resolve issues like this, you will hit a brick wall. They won’t bend an inch. They've now reported me to the credit bureaus because I didn't return an item that I never received from them. After calling them three times and trying to resolve this issue and getting nowhere , I'm not going to waste my time with them anymore. I'm going to dispute it with the credit bureaus. So MORE time wasted trying to fix this mess. Once you sign the contract and give them your bank account and routing number, It's all over people. I had to totally shut down my bank account, to keep their grubby hands out of it. Give your business and your hard-earned money to a company that actually cares about their clients.

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Mendy Levy

Excellent customer service! All the people there are a pleasure to work with and they have unbeatable rates!

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Bert Gilmore

Felix was very helpful with all my questions. He made me feel like a valued customer. I used to manage a service store and I'm here to tell you he is a natural. Good genuinne customer service comes from within and Felix has it. I would love to have him on my team.

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alex sinclaire

Felix Thompson was excellent helping me with my issue today. Very amiable and professional, he didn’t mind me talking a little too much and never rushed me. An excellent ambassador for Merchant One! Thanks FT!

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Mark McColl

Marc Lindor did an awesome job taking care of my call today!! Very efficient, friendly and professional. Each time I call in to customer support it reaffirms my wise decision to switch to Merchant One!