Miami, United States
1060 SW 27th Ave
N/A
+13056431511
Needed a tank refill ASAP, your website says that you guys do refill on location but apparently don’t do it anymore. Please update your website if you don’t provide this type of service
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I haven't had any real problems with home gas. I am very much pleased. The only thing that I have a problem with it is I can only call to make a payment and I lose 4 every month extra. I have been with home gas for more than about three years now, and I'm pretty sure they're 4 adds up really quick.
This business provided honest and excellent service to its customers during hurricane Dorian. Prices were fair and staff was courteous and efficient. Based on this experience and past experiences, I recommend this business to others. Thanks Home Gas for the service you provide to our community.
Always a great place and quick to please. They try there hardest to work with you and are nice. Thank you!
Reply to Owner: your employees are very unprofessional, make the customer feel like they’re constantly wrong, and present with such awful attitude that makes calling for a simple thing such an awful experience. Getting my gas refilled is a disaster. I have a refill date set up and when I call to find out what time they will be arriving, I am told it was set up for a completely different date than the one I had told them I’ll be home for. My refill dates have been switched on me constantly and then I’m blamed for the confusion. And of course, there’s no record of my calling and setting up dates and nothing is ever explained to us. It makes us feel personally targeted and messed with. It honestly makes me want to cancel all services with your company. It also feels like they tell us anything to just be able to hang up the phone without actually caring about what the customers experience with your company. Customer service and proper telephone etiquette are the cornerstone of running a successful company. After being a “successful” company for such a long time, you would think that portion would’ve been down pact. It’s sad to see that it’s not. I’d love to see that turned around in the future to help make my experience a more pleasant one. If this continues to happen with your company I’ll most definitely be canceling all services. I’d much rather be treated well and spend double the money elsewhere. Original Post: Find another company.
Deli
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