Miami, United States
169 E Flagler St Suite 815
N/A
+1 3054179602
Good people very honest and reliable, they will go the extra mile to have things done, the only place I trust with my watches Thanks
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I sent in my watch in early August 2020 to have the watch repaired. It is a Straton synchro with a ne88 chronograph movement. I was told numerous times over the course of several months that the watch was just about finished and ready to ship in the next week, day, etc. By January 2021, after finally hearing back after multiple tries, They tell me my watch has been repaired and is ready to go back. I finally receive my watch back, still broken and it’s clear that no work has been performed on it. Time keeping is still erratic, the watch stops running. I send another email waiting to here back, and of course I haven’t heard a response. They are very difficult to reach via phone or e-mail, you pretty much play the lottery hoping that they will respond. Not only that, they are dishonest because I paid a decent amount to have my watch shipped back to me broken. So not am I only out 160 dollars, I’m also out all that time I could have found another watchmaker. Stay away from them, the following is a photo from my timegrapher after getting it back. No, it is not just simply magnetized.
Amazing place super professional and very knowledgeable. Highly recommend if your going to buy a watch sell or do the maintenance on it.
Excellent all round. Highly recommended.
Just stopped by to get a vintage Seamaster looked at by Ramsey @ Sarraff. Incredible timely service, polite, and best of all honest. Look no further Saraff is the watchsmith you need looking at your timepiece. I would recommend them to anyone looking for service in South Florida!
I just popped in at random for a new watch battery. Excellent, personable, service. Beautiful, new, and clean shop. Very reasonable price. They are mostly high quality repair, but, they didn’t hesitate to happily do a quick battery replacement.
Mr. Sarraff was impeccable. Not only was he able to get me the Rolex (Milgauss BLUE dial) I’d searched for all over, but, he was able to attain the watch within 48hrs after requesting it! Ramsey shipped the Rolex certified mail with his courier service and had it shipped directly to me without a hiccup. I will only buy my watches with him and will make sure my friends and family do the same. Excellent experience.
I trust Saraff to work on my watches. I typically service antique and unique watches, the few I get, and Saraff watchmakers are willing to take the extra time and patience to find parts and fix older watches that require more expertise. In my opinion it takes special watchmaker to accept a more difficult job that may require extra effort! THANK YOU!
Deli
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