Miami, United States
3300 NE 2nd Ave
N/A
+1 3054823991
We have had to call on Sentry for several things, especially this past year. They (Hermes and Frank) have always helped us quickly and respectfully. The competence and customer service from them has always been terrific, so when this last assistance I received from them today, I felt compelled to take the time to write a review...( usually something I don't do) We have been with them for several years with 2 units, and will be loyal customers because of them doing their jobs well!
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Awesome experience! Normally I wouldn't write a review for a storage unit, because it shouldn't be a very memorable experience, but I'm very happy I chose Sentry. The manager, Hermes, really helped me out whenever I had issues, and went above and beyond to ensure I was taken care of. The other gentleman was excellent too, I just don't remember his name. Highly recommended! My only complaint is the carts. Theres like 5 that are available to use that are difficult to navigate.
Renting at Sentry was a great experience with Frank. He was very patient showing me various sizes of spaces and explaining the advantages of this storage facility. (e.g. A/C at 74, access hours, and safety features etc.) I visited three other storage facilities in the area. Newer facilities and less money for same or bigger spaces. It was Frank's professional attitude that got me to rent a space from Sentry. Even though it was more expensive, dealing with Frank made all the difference to me.
Closed a unit today with the specialized prices discounted as advertised online. It was a Safe space with a Fast & Easy setup w/ Frank. Thanks guys!
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