Miami, United States
7481 NW 66th St
N/A
+13055927722
Awful service. We are under a new ownership and management group and we have had issues with our elevators for the past 2 months. Whenever we have someone come fix it, it will only be effective for 20 minutes and then breaks down again.The account manager is impossible to get a hold of and looks very bad for our business when the elevators are out of order. We understand elevators are tricky and ours are very old, but Thyssenkrupp should be vocal in what we need to do get it fixed in the short term. We are due for renovations and were going to use them for the full modernization, but not anymore if they can't even simply get our elevators working properly. Disappointed does not give justice to how upset we are with Thyseenkrupp.
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very disappointed with the office not returning phone call. my account manager Matt is the only person i can count on to return my calls. i left messages with 3 different people and no return calls. this is very critical as my elevator has been down since Friday.
this company rips you off!!! they come and fix an elevator that will break again in a week. their technicians always show up with bad attitudes as if they dont want to be at work and it reflects very poorly on the business. Also they take FOREVER to come do a job because they want you to pay the after hours costs. LOOK ELSEWHERE !!!!
Great team- the Miami branch. All around genuine people and willing to go above and beyond for their customers.
HORRIBLE-an absolute abomination. We have been waiting 2 months to get 2 elevators repaired. The company has sent technicians at least 5 times and still we do not have working elevators while we continue to pay. Like dealing with the mafia we unfortunately have a contract with this company and are stuck with them. They are abysmal!!
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