Miami, United States
3960 NW 26th St
N/A
+1 8006471058
These people are scam artists! Stay away! We got off our plane in Miami and waited for them to shuttle us to Zezgo. That was close to an hour. When we got there our car was already waiting for us. The car was extremely dirty. Someone had smoked in it previously going by the ashes. The car had a sour smell that only got worse. We located the smell.... old food under the passenger seat. They tried to make me purchase a Sun pass. She tried to tell us we couldn’t get around Miami without it..... which we could by using GPS. No CDC guidelines were followed here. The car was in pretty good shape and got us around the whole four days we were there, but that dead body smell was not worth it. DO NOT, I REPEAT, DO NOT USE THESE PEOPLE! Run!!!!! If I could rate them zero stars I would. Do yourself a favor and save your money!!! Way to many hidden fees when you show up!
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Make sure to bring extra money with you . If you plan to use your own insurance they hold a 1,000 deposit on a credit card BRING A CREDIT CARD . If you use their insurance it’s a 250, deposit but you pay an extra 25 per day for insurance on top of another 15 per day sun pass PLUS the original price for the car rental . I figure I right out the math for anybody else that plans to come here because they did not tell me this at all and I ended up spending another 320 on top of what I already paid to reserve the car months before.. ( I rented the car for 8 days so it was a big amount for me having to make extra 40 a day ) . If I had known about all the fees that I would be spending almost 600 would of went on TURO and rented a nice suv for the same amount or even less . They gave me a 2020 basic hynduai, awesome on gas spent about 25 for 500 miles of driving . It was little dirty and the car had big dings and dents.
Easy to rent and the car I wanted. It didn't have windshield fluid and also needed air in the tires. Off site car rental from the airport. You will need to catch the shuttle at the rental car center.
Horrible!!!!! If I could do zero stars I would. First off, transportation is SLOOOOWWW. Most importantly they OVERCHARGE BIG TIME. The rates seem.low at booking but if you don't have your insurance card printed out THEY CHARGE 1000 for insurance coverage!!! I have full coverage. Offered to email or fax the declaration page to them THEY REFUSED TO ACCOMMODATE that small of a request. I would NEVER rent from them and NEVER recommend them to anyone!!!!! If you rent here BEWARE!!
Horrible service I was in line the guy in front of me came international, they cancled his booking because he was few min late!! Then they told me I can't use own insurance because I don't have it printed with me, I offered 20 to print she (sara) laughed said no, now I'm stuck paying more for insurance then the car rental. REALLY BAD POLICY HERE! go down the block it's better
An honest review for this place is that they have very good prices and good service, I thought the cars would be old because of the low rates and I really wouldn't mind but NO, the car I got was only 15k I would say 2018 and was in good condition. You do have to provide insurance which makes sense, BUT even adding insurance which I decided to get the price was around 7 less per day than at the airport. Agents explained everything in detail, cannot complain. I waited until I got my deposit back to post this review and as I have today I followed up and give them the review they deserve! Will definitely come back if it will always works like this.
Do not rent from this company. They will force you to get insurance and the Sun Pass for 124 on top of what I booked through Expedia. Additionally, the car was awful and disgusting. Smelled like cigarette smoke and was filthy. Dings and damage all around. Plus, they won't even take you back to the gate only to the car rental center. Truly amazing how this company can be in business and even harder to imagine that Expedia uses these guys.
This place is a scam big time! DO NOT BOOK HERE! They deny your insurance if you don’t have 500k in insurance. That’s right 500k. No one has that kind of amount covered! All they want is to charge you their own insurance for minimum 39 a day! Other brands are at 11 a day for insurance and I just looked!
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