Miami, United States
16225 SW 172nd Ave
N/A
+1 3059693696
Good for kids
Wheelchair-accessible entrance
Mario and his staff have created the most welcoming, educational, safe, and friendly experience at ZWF. Been several times now and I’m continue to be amazed by how incredibly well-kept the exhibits are. Mario and his staff go above and beyond to take care of these animals and treat them as their family. Thanks to Sanjana for one of the best wildlife tours we have ever experienced!!
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This was the best animal tour we have ever taken! We felt like we were on the set of Jurrasic Park! The site was clean, beautiful ( lush gardens). Our tour guide, Megan, led us to the sloth enclosure, and was warm, knowledgeable, inviting, friendly, and very funny and loving with the sloth, and my kids. They also have 1/2 price specials often, making it affordable to book more than once! We can’t wait to go back!
It was a wonderful and fulfilling experience. The animals are very well kept, beautiful, exotic, and the contact experience was very soothing. The guide was great, Sally. I go over and over my pictures with a huge smile on my face. Highly recommended, specially for animal lovers.
Overall the experience was nice, however, the poor customer service seems to be its biggest dissatisfied portion for me. I was quoted one price over the phone, however, charge a much different one. This place is pricey for what you are given. The animals are nice, the experience in the customer service office, not so much. For me, I would not do it again solely based on the customer service piece itself. The trainers are spectacular. The park and it’s cost not so much. Buyer beware, the cost doubled for me when it was all said and done. The agents need better training in relation to its costs. For me, it was a one trip visit and I live close and would advise against it for others when my friends come to visit.
This is truly a once in a lifetime experience that my wife and I will never forget. We did the Feline experience which was absolutely a dream come true. Getting to pet a baby Lion cub-- Zuri was so exciting. We loved every second of the time we spent at ZWF and cannot recommend it enough.
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