Los Angeles, United States
10250 Santa Monica Blvd
N/A
+13102283550
On our trip to Seattle we stopped over at Microsoft visitor center. My kids and I enjoyed it. There were interactive displays/games and they had items on display to view. The gift shop was neet. They have items there that you cannot buy anywhere else.
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This has been my favorite store for the past 8 years. Every year I have taken a group of summer campers to be developed by them during their youth sparks program which is provided free every year. When you understand the importance of education and the role that STEM plays in that many inner city kids cannot afford 3,000 a week so when I found this program on line it was a blessing for The Knowledge Shop LA students and Youth Camp!! Thank you for this very detailed technical training that you provide Karla, Troy and especially Jen have built authentic relationships with me and my students see you next year 2019!!! Heres a few pics from Summer Camp Youth Parks 2018
My computer is down because of the updates that automatically updated my PC and now my PC doesn’t function. There is no way to get a hold of MS to get the issue fixed except to leave a msg on their website...looks like they have too much power because they don’t care about their customers! I’ll be switching platforms soon.
The store had very competent personnel and they did a great job sorting out my issues. That being said the out of store service was not as useful or efficient as their associates in the store. I bought a new surface book 3 and have had to be on the phone for no less than 10 hours for updates that they could not install and then the computer said it was not able to or capable of getting the new updates. Even the screen brightness had to be fixed by a technician on the phone. This is odd for the newest model from Microsoft to not be able to install the latest Windows 10 version. I will be hard pressed to suggest a Microsoft product in the future.
Simply amazing, great customer service from the staff and the products they have there are top notch, the best part is that you can try them out!
Hello Heaven :) I haven't been to a Microsoft store in about 7 years and I pretty much feel like I don't want to leave for hours. I felt like this is better than a candy store ! OMG major transformation on all levels. I haven't been keeping up with Microsoft for a long time, such a pleasant surprise to see all gadgets (newer and older). I'm here for a SBO (Small Business Owners) to my pleasant surprise they have everything for a start business or existing . For any gamers out there YOU must step into this store ASAP! The new XBOX one is da bomb!
This Microsoft store location awesome, the staff are very considerate, and assist with each of my needs as if I'm the only client in the store. Great customer service. - When my Surface Book 2 suffered permanent damage between the connection to the tablet and the keyboard, the in-store manager made an executive decision, and replaced my entire computer without any additional charges, or fees. Thank you very much for your assistance, and support. It means a lot. Go Microsoft!
This is a great store. Lots of selection and value. They give a UCLA discount. There's always kids playing on the game consoles and computers. The staff are very knowledgeable. Clean bathrooms and refreshments
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