Urban Air Trampoline and Adventure Park

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Middle River, United States

urbanairtrampolinepark.com
Children's amusement center· Adventure sports center· Amusement center· Amusement park· Children's party service· Recreation center· Indoor playground

Urban Air Trampoline and Adventure Park Reviews | Rating 4 out of 5 stars (5 reviews)

Urban Air Trampoline and Adventure Park is located in Middle River, United States on 11501 Pocomoke Ct. Urban Air Trampoline and Adventure Park is rated 4 out of 5 in the category children's amusement center in United States.

Address

11501 Pocomoke Ct

Phone

+1 4109754949

Amenities

Good for kidsRestaurantToilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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K

Kim Earle

Nice place for kids to get some exercise and energy out. Kids enjoy trampolines, rockwall and dodgeball. Staff very helpful and place really clean, especially with COVID precautions.

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Patty Rhee

Urban Air is awesome. This location had a great mix of trampolines, an obstacle course, playground area, etc. My son and I had a ball. I was glad I could jump around too because I got to keep a close eye on my son, but also get a work out in. The staff was friendly and helpful. The food and drinks they sell there was good as well. If you ever have a need for a fun place to have birthday, I would recommend Urban Air in a heartbeat.

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Mike Saunders

Horrible!!! Even after making a reservation, signing the waiver and paying online it still took 30 minutes of standing in a crowded lobby because they say they were short staffed. After paying a ridiculous amount for all of the attractions I found out that all of them werent open. To get my kids to play in certain areas I had to literally track down one of the 5 kids that worked there to let them in but only if their weren't kids in a different closed off area. So after that experience I come outside to my jeep and two windows are busted out and a purse was stolen. They have no cameras outside of their establishment. They did not care about their service or what happened to my jeep. Please beware of this place. It was filled with a alot of shady characters as well. One of the 5 people that worked there was pretty pleasant, he was the young blonde hair boy that helped me actually look in trash cans for the purse in case they happened to take it inside and throw it away. They should hire more people like him. Not one other team member offered to help in any way. They kicked my 3 kids out of the building and in the cold because they said they were closing. I could not have them in the car because glass was literally everywhere and the police did not want them in there. Edit: As you can see by their generic responses, they could care less what people are upset about. They think they're guaranteed to get our money without even having mediocre service. Please sell this place to someone that will care about their customers.

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Tiffany Johnson

Waste of money very incompetent staff no decor for 500 birthday party we got 4 balloons and the birthday girl got a t shirt as a gift. For this amount of money there should have been more decorations and a better explanation of pricing. Save your money and book a flight. Also there are no bumper cars zip lining or laser tag at thus location. Just trampolines.

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Simeon Sanders

Decided to take my kids in to let them hang out for a little bit away from the house. Very impressed with the extent the staff goes through to ensure play areas are frequently sanitized, gentle reminders to everyone to keep their masks on, and doing everything they can to ensure folks have fun and stay safe by practicing social distancing. My kids had a blast. Always a pleasure.