Middleburg Heights, United States
6900 Pearl Rd
N/A
+1 4408450900
Toilets
Wheelchair-accessible toilet
Dr. Tim Sidor is a wonderful urologist and his surgery nurses are always very kind.
like
Had a procedure done that made me very nervous due to dislike of medical anything. I never felt judged and they were so comforting. I am so grateful to the entire staff. Friendly, helpful, accommodating, professional, and so many other positive adjectives are how I describe my experience
My greatest concern about the Middleburg facility is their lack of Covid protocol adherence. The front desk is fine, but as soon as you go back, the nurse wore her mask only on her mouth. not over her nose. The Doctor also clearly was pulling the mask up fully only as he entered the exam room. The billing woman wore her mask only hanging off one ear, nothing over her face at all. No masks at all on two other staff members I saw. I was also instructed to get lab work done, but told I must go elsewhere, despite having it done at their Medina facility before. They made no effort to assist in finding another lab.
I’ve never met a more rude appointment staff, drs are good but knowing your health is in the hands of people that are so rude to you is very uncomfortable
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