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Brownstone on Old Sauk

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Middleton, United States

brownstone.stevebrownapts.com
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Brownstone on Old Sauk Reviews | Rating 4.3 out of 5 stars (3 reviews)

Brownstone on Old Sauk is located in Middleton, United States on 8502 Old Sauk Rd. Brownstone on Old Sauk is rated 4.3 out of 5 in the category apartment buildingapartment complexapartment rental agencycondominium complexcondominium rental agencyreal estate rental agency in United States.

Address

8502 Old Sauk Rd

Phone

+1 6082372865

Open hours

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L

Linette Rousseau

This building has continuous problems with the alarm system. The lobby alarm has beeped continuously for days and weeks at a time since I moved in two years ago. The issue has never been fixed, and management, maintenance, and emergency maintenance never keeps their promises to follow up with residents. The sound makes the community room and exercise room advertised as amenities useless, as the constant shrieking is extremely unpleasant to endure. The building has been evacuated twice, once in the middle of winter and once at 4am, due to issues with the faulty alarm and again, residents received no follow up. As of today, an alarm has been going off in the lobby continuously for over 24 hours because the front door to the building will not latch, and nothing has been done. The company advertises Brownstone as a secured building, but this is likewise a hollow guarantee. The emergency maintenance line informed me that they will not be following up on the unsecured door or the alarm because they do not consider the issue an emergency.

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Michael Bartlett

Beautiful property, great location and excellent staff and service. Ali and Kyle are especially helpful!

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Mike Ries

My wife and I have been living here now for about 3 months and we have to say that we really love it. The administrative staff are the most pleasant and understanding people to work with. They always go out of their way to help you and really remember you/want you to enjoy living at Brownstone. For example, I had an issue with the electric utilities with set up and they waived not only one but 2 fees because the issue was out of my (and their) control. The building is always immaculate and the landscaping is awesome. If plants are dead or dying it is instantly replaced. They even blow off all of the patios every week for you. Tuesdays they will even pick up your trash and recycling if you leave it outside your door. The garage is always clean. The exercise room is always clean and well maintained. When things break, as they do, they either fix them right away or have a friendly note saying they will have it fixed soon. My only complaints are few. I put in a work order request for a minor issue in my bathroom which I think has been forgotten about without fixing now... Also at midnight the other day all the fire alarms went off from a pipe that exploded in the garage downstairs. Everyone in the building had to evacuate, in our PJs, into the pouring rain for a little over an hour until the fire department stopped the exploding pipe. This was of course out of the control (mostly) of Brownstone, but according to another resident this had happened before. Seems a bit like a liability having hundreds of thousands of dollars of cars in a basement with periodically exploding pipes... Anyway. Great place. Reasonable prices. Nice, but not too many amenities. We'd recommend it.

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