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Lexus of Orange County

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Middletown, United States

lexusorangecounty.com
Lexus dealerCar accessories storeCar dealerCar leasing serviceUsed car dealer· Lexus dealer· Car accessories store· Car dealer· Car finance and loan company· Car leasing service· Motor vehicle dealer· Truck dealer· Used car dealer· Used truck dealer

Lexus of Orange County Reviews | Rating 4.5 out of 5 stars (8 reviews)

Lexus of Orange County is located in Middletown, United States on 3496 US-6. Lexus of Orange County is rated 4.5 out of 5 in the category lexus dealercar accessories storecar dealercar leasing serviceused car dealer in United States.

Address

3496 US-6

Phone

+1 8338222216

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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E

Eva S.

Not impressed. Wheel and deal, sit in your glass office and chat which we watch before coming to further talk to customer-no value for others time. They have all your information if you request info on a car or trade-in, but run your license and ask questions they already know. DON'T show people a car with a recall and tell them they'll have to take it to the dealer to have it taken care of-send your staff to do it..its called customer service for a reason. I'll pass thank you.

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AJ

I have always considered myself a Mopar guy but I needed a daily commuter so I purchased a 2014 Lexus CT200h. I’ve been impressed with the car but more so with the service provided by Christopher Nenning. He is very professional in his explanations and his follow up is outstanding.

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Tim

Service was the worst experience I have ever experienced. They are rude, they were going to do things to my car that I know was not right. Treaded my family with so much disrespect. I was told not to buy a car from there but I gave them a chance and the people that told me not to go there was 100 percent correct. Please please don’t not deal with them. I asked to talk to the person in charge of the dealership and all I got was no one is available. That is so sad. I wish I did not have to give a star because that is giving them to much credit.

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Michelle F

I got new tires, new brake fluid and windshield wipers. I highly recommend Lexus of Orange County. They do not try to sell you things you do not need. I thought i needed breaks but they said i had plenty of life left and that it was probably just the tires (which i knew needed to be replaced). Another recommendation-only get your Lexus serviced at a Lexus dealer.

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Supermanhlp90 H

Probably one of the best dealerships I've ever been to and I have been to quite a few over the years. 5 star overall rating on everything so far ranging from my sales rep Joe P. keeping in touch with their customers just to check up on how the car is, reaching halfway on deals for the next vehicles, service, providing us with drink & snacks while waiting and many more! Mostly I have to thank my sales rep Joe(who is no longer there unfortunately) for keeping in touch with me consistently through emails and phone calls to assist me in finding the right vehicle for me at the right price range. Also many thanks to Scott (I don't remember your position, sorry lol) for being competitive with the price I presented you with another vehicle and still managed to get me to say yes to the Lexus instead!

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Michael P. Reid

We bought a used Toyota Highlander on January 22 from Lexus of Orange County. After driving the vehicle locally for one week, we realize that it is a quart low on oil and needs an oil change, which means that they have not changed the oil prior to delivery. Then, it turns out that the battery terminals are so badly corroded that there is white foam on them. We drive the vehicle an hour and a half back to their service department to clean up the terminals, and upon returning home we realize that after cleaning up the corrosion they never even sprayed down the terminals. The next day we go to leave for vacation and the car has a hard start. Once we reach our destination we bring it to a small shop to test the battery and it turns out it is a bad battery, and we have to replace the battery, and it turns out that the A/C does not work... To make matters worse, we realize that we are driving around in an illegal car for more than thirty days, as we have never received our registration in the mail. We speak to a sales manager, Mike, who laughs at us when we tell him that the car could be impounded. This dealership does not value your hard-earned money, apparently not even if you buy your vehicle outright. We are sharing our family's experience, so that you know what to expect if you buy from here.

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Daniel McDwyer

Absolutely great customer service! Stephen Jean helped me throughout the entire car buying experience and made sure everything went smoothly.

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Karen Popkin

This is a high quality team. Chris was excellent as our direct contact. The work was done on schedule and the communication was superb. We will be back.

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