Milford Mill, United States
2707 Rolling Rd. #103
N/A
+14102778810
Great COVID19 precautions. Great availability. Fast service. Call ahead to accommodate needs. Set appointment for best service. Loved it!!
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Walked in greeted by D I told him what was wrong with my vacuum and her tried a quick change of head .. still wasn’t the issue ..He went to back opened it and showed me what was wrong and how to open it Incase i run to the same.. great quick service and it smells great didn’t take more than 10 minutes .cleaned and ready to go ...they also offer a great discount if you want to upgrade your vacuum .
Kelsey and Dee were phenomenal. They repaired my device in a timely and professional manner. Kelsey showed me the hair care products and due to her knowledge I ended up buying one. Dee repairs my vacuum and explained how to maintain it. Will definitely be buying more products directly from this location.
Own a DC17 Absolute. Wife is active duty military. Movers are unkind to our things. Needed a part. Called lots of places and encountered rude folks who couldn't be troubled with a small part for a discontinued vacuum. Until I called THIS service center, and had the joy of speaking with Kelsey C. The part wasn't in stock; but she found one. Not a used one, a new one. She called me a few days later and even shipped it to JB Andrews to save us the drive. Small things mean a great deal, and she earned y'all a loyal customer!
WORST customer service!!! Came inside and the sign saying that you need checked in and wait. Waited for 20 min!!! Nobody came out!!! I just came to pick up fixed item. Another customer told me that somebody is in a back room. I knocked and called anybody, no response at all. Then I decided to call through the phone. Lady pick up the phone and I asked if anybody working here or not. She said that she heard me but she’s busy with another customer’s vacuum. I asked how long it’s gonna take and I already waiting for more then 20 min, She said: You know what, I don’t wanna talk about that on a phone. If you want, you can leave! After another 10-15 she came out and I got my stuff. In a mean time she was not polite at all, NO SORRY for taking so long and kind of rude. WHAT KInd of customer service is it?!!! I’m definitely will not gonna deal with dyson product again. Thanks a lot.....
Deli
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