Mill Creek, United States
1012 164th St SE
N/A
+1 4255637097
Wheelchair-accessible toilet
Disclosure: I was incredibly lucky they were able to help me so don’t expect them to drop everything for you just because of this review. And this review won’t really incorporate pricing as shopping around wasn’t really an option for me. Review: my tires had been worn down with time and sadly just before I was supposed to replace them next week one of them decided to pop on bothell Everett highway and I was able to limp it along to the nearest place (ie this place.). I apologized profusely for not having an appointment but luckily again they were able to accommodate me. 2 hours later my front two tires had been changed and rotated as so my rear ones would be upfront to prevent hydro planing. And they came in slightly under budget at about 330 instead of 350. Thank you all again for repairing it so quickly as I need my car to get to my job where I make medical equipment. For their ample patience and accommodation I decided to leave this review. They earned it. Thank you Bryan and the technician who managed to get me back and running on the same day.
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Trustworthy!! The hardest thing about finding a good reliable auto shop is trust. Who knows what mechanics do in the back? I sure don't. Today I brought my Ford F150 for a flat tire service that was going to cost 30 dollars. They told me that while removing the tire it was damaged so they had to replace the whole thing with a new one. They did not charge me a penny and sent me on my way within 30 minutes. Excellent customer service and a great experience. I will definitely be back for service with my and my wife's cars. Thanks.
Makayla was great to work with and she went above and beyond to pull tires from another store late on a Sunday afternoon. They've helped my daughter here a few times as well. Only place open on Sundays in the local area. Subaru lost out on my business. Glad I live close to this store. They price matched Costco and gave me a discount too. Thankful I'm safe and back on the road as winter is almost here.
Great place to take your car to be fixed. Great prices. Great people. Well trained. Great altogether. Excellent!!
I picked up a nickel size screw on my way to Stevens Pass late on a Sunday. After calling around Firestone was the only place within a 20 mile radius who was willing to help us after 5p on a Sunday night. Robert was amazingly kind, recognized who we were as soon as we walked in, and everyone was super helpful. Thank you Firestone Mill Creek!
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