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Smith Mountain Wake Company

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Moneta, United States

smwake.com
Sporting goods store· Surf shop· Health· Wellness and Fitness· Water ski shop· Water sports equipment rental service

Smith Mountain Wake Company Reviews | Rating 4.2 out of 5 stars (5 reviews)

Smith Mountain Wake Company is located in Moneta, United States on 16440 Booker T Washington Hwy. Smith Mountain Wake Company is rated 4.2 out of 5 in the category sporting goods store in United States. Smith Mountain Wake Company is a health, wellness and fitness company based out of 16440 BOOKER T WASHINGTON HWY, Moneta, Virginia, United States.

Address

16440 Booker T Washington Hwy

Phone

+1 5407219253

Company size

1-10 employees

Headquarters

Moneta, Virginia

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Geoff Zuckerman

The ultimate is customer service. Ken took all the time in the world to show my daughter and I how to get up on the wakeboard and it worked! This was the first time for both of my kids and they got it and are hooked! Went the next day to buy a board and Ken was super helpful. I highly recommend!!! Also, they have some great clothing too.

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Chad

This is a wonderful place for the family. There is so much to do! Coffee, Arcade, food, mini golf, ice cream, feeding the fish and more. There is also free boat docking. If you are in the area or out on the water this is a fun place to stop.

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Jeanne Craig

We've been to SMWC twice this summer, and I have to agree with the customer who mentioned the poor customer service. The first time we went, the man was downright surly, as if it was a bother to point us in the right direction. The second time, three young people were clustered behind the counter, on their cell phones, rather indifferent. I don't remember it being this way until recently. In past years, we bought ski vests, clothing, and a wakeboard. The workers used to be friendly and helpful. Staff needs to put their phones away and make customers feel welcome. Their dismissive attitude this past weekend was enough to make us walk out and spend our money elsewhere. I'm giving two stars because they do have a nice selection of good quality things and the wakeboard and vests we bought in the past are holding up well.

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WS M

I’ve purchased two wakeboards and two surfboards from this shop over the years. Several of our friends have also purchased stuff from them. Ken is very knowledgeable in what boards suit each person. The custom made surf style boards are super fast and fun! Always great prices too!

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Jill Zechini

I try to shop local as much as possible. I’ve lived at the lake for 12 years and have given this store a lot of my business. Every time I go in, I hope that the experience will be better than the previous... but every time it is equally as poor or worse. The selection of items is fairly good, but virtually zero customer service. I have been offered assistance by an employee once in 12 years. It is very typical for the employees to be chatting so hard that they can’t seem to be bothered to assist customers or even worse stop talking to ring up your purchases.

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