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Montrose Nissan

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Hermitage, United States

montrose-nissan.com
Nissan dealerAuto body parts supplierCar dealerCar finance and loan companyCar leasing serviceCar manufacturerMotor vehicle dealerTruck dealerUsed car dealerUsed truck dealer· Nissan dealer· Auto body parts supplier· Car dealer· Car finance and loan company· Car leasing service· Car manufacturer· Motor vehicle dealer· Truck dealer· Used car dealer· Used truck dealer

Montrose Nissan Reviews | Rating 4.7 out of 5 stars (5 reviews)

Montrose Nissan is located in Hermitage, United States on 1455 N Hermitage Rd. Montrose Nissan is rated 4.7 out of 5 in the category nissan dealerauto body parts suppliercar dealercar finance and loan companycar leasing servicecar manufacturermotor vehicle dealertruck dealerused car dealerused truck dealer in United States.

Address

1455 N Hermitage Rd

Phone

+1 7249621433

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

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Melissa Whiddon

I was happy with the vehicle they sold me....at first. So here is when it went down hill. First I was told the car that I paid 7,000 dollars cash for would be detailed....nope. It was not detailed but it was quickly vacuumed that is about it. So it was dirty when I picked it up but I said to myself no biggie I will get it detailed. So when a car salesman ask you if you want the CARFAX say YES! Because I wasn't really worried about it, even though he repeated it but never brought it. That is my fault. Because fast forward four-five months later. My husband almost lost his life on a recall that should have been done on the car. I got the CARFAX when the control arm on the car broke and the wheel detached from the car while my husband was driving it. I felt something was not right and when I saw that that part was recalled in 2016 (btw we bought the car end of Feb 2020) and NEVER fixed was upsetting. This could have been easily avoided if Montrose would have got the CARFAX. Or perhaps they knew...I do not know. It seems unlikely that they did not know. Now the car is at a another dealership for the last three weeks getting fix and it is free of charge because of the recall. I am just happy my husband is with us today because if he had been on a freeway or highway he could have had serious injuries. Customer service was great, there and I am not trying to knock them on that. Nice people all around but niceness can some times cloud your judgement or decisions on making sure they do their jobs correctly. My only advice if you go there is please make sure they give you the CARFAX or research the vehicle while you are sitting there. Especially used ones. Things could have gone drastically different in my family, this could have been my teenage daughter driving or me driving the car. Just happy we are safe.

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Dawn Shope

Excellent customer service. Emilio M was very helpful, and went above and beyond to make my experience easy. The vehicle i wanted was transferred to the site. He made sure I was made aware of all costs. He provided military discount. Natalie assisted with the paperwork and gave me a full discription of what was available as well as a step by step explanation of how everything worked. I was highly satisfied with her assistance as well. Great personalities all the way around.

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Sharon Johnson

I was very fortunate to have a young gentleman, Brandon Pearson, as my sales rep. He was very patient with me, showed me several vehicles to test drive and made my purchasing experience very pleasant. If you are ever in the need of a good sales rep whether you are buying used or new, please ask for Brandon. He and his manager Drew, were very pleasant to work with.

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jordan mesmer

For the first time in my life I bought a vehicle without walking out feeling like I was taken advantage of. The salesman, Zach was down to earth, up front and honest. He and the sales manager got me what I needed for my trade and I was able to get the truck I wanted at a price we all felt was a good deal. Will definitely be buying my wife’s next vehicle here. Thanks again, Zach

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Tiffany Engelhardt

I recently walked into the dealership having no idea what type of car I wanted. Emilio Miconi was the BIGGEST help in aiding me to the perfect car. He answered all of my questions and kept in touch with me about the whole process. He was able to work with me on prices and finalized my decision. Drew, the Sales Manager was very fast with signing documents and explaining them. We had a great conversation and is someone I look forward to talking to in the future. Overall a great experience and would recommend to friends and family. Thank you guys!!

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