Moonachie, United States
311 E Park St
N/A
+1 9735990135
Online estimatesIn-store shoppingOn-site services
I hired Dedicated Glass Works to restore the 70 year old high-end steel casement windows in my family home. Many companies want to sell you new windows but very, very few are willing to restore old windows that are far superior to replacement windows. Fuad and his team undertook the restoration process, removing the old putty, taking off many layers of paint down to bare steel, and then priming and painting the windows. Now the windows are like new and have more than another 70 years of life in them. They are true craftsmen in an era when many companies tout craftsmanship but don't deliver anything of the sort. They plan a project, do what they say they will do, and they insist that both they and the customer are satisfied when the project is completed. They treat your property as they would their own. I highly recommend them.
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Superior in all ways – from start to finish. 1st and foremost, they answered their phone and had great communication throughout the process. Within a few days, Fuad inspected and gave an estimate for our garden windows and skylight glass. I was impressed with Fuad’s approach to measuring…so simple, yet smart and efficient! He said the garden windows were great quality, yet he measured the glass thickness and said it was VERY thin – same for the skylight. He and his team replaced the garden windows glass and skylight glass with thicker glass to code. Couldn’t be happier with the end result…clean, no leaks and better insulated! Fuad and his team know what they’re doing…they often work on skyscrapers and their experience was critical in removing and replacing the huge 6’x6’ skylight. The townhome skylights were originally installed using a crane…these guys built a ramp/support to hoist it from our balcony to the roof - - I should’ve had a picture! p.s. ditto earlier review: They plan a project, do what they say they will do, and they insist that both they and the customer are satisfied when the project is completed. (Skylight before and after images)
Very High Quality Work, but most importantly Superior Customer Service. Called at 5am in an emergency and got an immediate response from the owner, and a promise to have everything fixed within 2 hours. In 20 minutes the glass was measured and in another hour was delivered and professionally installed fast and clean. Highly recommended, in an emergency or otherwise.
Had an excellent experience getting over 27 older wooden windows glazed. The owner was professional, courteous, prompt and very fair priced. This is a trade that is hard to find and even harder to find a dedicated and committed person. Most folks suggested replacing the windows, but this owner in less than 10 minutes knew the situation and solution. The day the work started, the owner stopped by to check the quality of the work, was dis-satisfied how it appeared and recommended a change and had the workers re-do. Even after completion of the job his focus is customer satisfaction first and invoice later. He promptly sent a crew to correct identified issues. Totally professional and an absolute pleasure to do business with a customer satisfaction first attitude..
I am remodeling an old building. I do my homework thoroughly before setting on a vendor. Out of 5 vendors Fuad from dedicated glass ended up being the cheapest and the quality of the materials/workmanship is top of the line! There was a sizing error which Dedicated took the hit for. I ended up replacing all the aluminum and glass work in my little building. Yesterday, several months after the install, Fuad the owner sent a tech to troubleshoot an electric door strike that didn't work (ended up being loose wire) since I am still working on the building and installing an intercom. Should I be in the need of anything glass/aluminum, Dedicated Glass will be my first choice. They earned it fair and square!
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