Mt Prospect, United States
420 N River Rd
N/A
+1 8476986868
Truly a disaster of an experience and I would highly NOT recommend this company to anyone. I was given their information from the village of Mount Prospect as I have horrible flooding issues in my back yard. It happens to be common thing in the area and I was told to contact \the best in the neighborhood\ to fix it. To make a long story short, 4,000 project later in creating a swale in the back of my yard to get the water to discharge properly and unfortunately the issue is still there. Here is some things you can expect from this company if you choose to hire them: - Incorrect start date, and continuous excuses as to why they are delayed - Poorly supervised work with many pieces of the job missing when they claimed they were completed. - Poor communication from everyone on staff, the excuse of \this is our busy season\ is their favorite. - Horrible follow up to the job not being completed to your satisfaction and lack of ownership. - Rude and ignorant staff which do not know how to speak to their customers. - If the job isn't done well, don't expect any phone calls returned or anyone to help remedy the situation. - Incorrect verbiage used in their contract about a warranty on the work done considering they will not fix any of the issues. Attached are some pictures for your viewing. You will see the issue of the flooding still taking place to this day. Behind the shed near the gravel is supposed to be where the water is supposed to discharge at. In the final email back to me, you will see that his remedy of our flooded back yard is to clear the area of dog feces. In all the pictures of the area I took, including the last one I sent him there is not dog feces anywhere to be seen. Unfortunately they have left me no other options other than contacting a lawyer to resolve the issue. Just save yourself trouble and find someone else for any landscaping needs.
like
Read the yelp reviews. It says it all.. Edit 2/23/21: See what he did there in his response lol? The issues with the payment was caused by his staff and lack of communication but again.. the customer is still at faulty.
Service was good and they completed my request just as I wanted.
Amazing service done by this company . Great staff who is very friendly and definitely show passion for their job.
Excellent work done laying sod on my front Skokie lawn. Thank you Mr.Tommy Pollina, well done
Deli
The best companies in the category 'Deli'