Mt Vernon, United States
11071 Josh Green Ln
N/A
+13604669955
We can’t say enough about Tom & Jerry’s Boat Center…great selection, helpful yet easy going staff and everyone is willing to help when you call, even if your salesperson is busy. John Wells was ours and he has been totally awesome to work with and get to know. He checked in via text or a phone call several times during our first week to see how we were enjoying our new boat or if we needed anything. His follow up after the sale continues, even after 90 days….AMAZING! The store has a great selection, they’ll get you rigged up just like you want, and they don’t rip your head off on the price. The entire family is really enjoying the boat life. If you live in the Pacific Northwest, you’ve got to have one. We’re having a blast! I would definitely recommend Tom & Jerry’s. Be sure to ask for John Wells. He’s terrific.
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Huge selection of Hewscraft boats for sale in stock with a large service area. Service was slow as they waited for parts to ship.
Sales staff was great . I had a couple small rigging issues that I noticed when I first took the boat out. That they took care of but I had to bring the boat back. 3 hour round trip for me. The issues could have been found and solved in my opinion with a double check from another rigger or the service manager. My issues were throttle cable adjustment and the fuel gauge did not register. They did adjust the throttle cable to follow the Yamaha manual and they connected the ground to the gas tank. Things I would think should be double checked before delivery. As a small note , I recommend vacuuming out the boat after rigging. The customer should not have to do it when they get home. Yes I would recommend they were nice to deal with , quick clean transaction on the sale. They have taken care of the issues. I just think for 100k the issues should have been found before I took delivery. My recommendation to Tom and Jerry’s boat center based on my purchase. Sea trial boats the launch is 2 minutes from your shop . A customer wants to know “yep your new boat is good” food for thought
Great staff, worked with our family to get my dad his dreams
We had a magnificent experience working with Lee! He was so kind, patient, and helpful! He was never pushy or rushed us into our purchase while maintaining excellent communication!! Would absolutely recommend a purchasing experience with Tom and Jerry’s!
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