Belmont, United States
850 Emmett Ave B
N/A
+16505949921
They do awesome work, and have great customer service. I was in town for a funeral and they were able to clean and press my suit overnight.
like
The garnet I had fixed last year at Mulberrys ripped right away--and I had just paid for it. And in my opinion, they are overpriced even in this market. I decided simply not to return but when my husband asked me to pick up his shirt there, I took the skirt. I asked the manager if it would be OK to have a re-do and fully explained that it had been a while since I had been back and she said no problem, they would take care of it. I came to pick up the skirt and was mortified when the staff member gave me back my skirt with the rip in it. She was very nice and called the manager to report the situation, and when I raised concern the manager screamed at me, insisting she had been attempting to text me, email me and call me--none of which I have received--and I calmly told her that the only way to deal with sloppy businesses like this is to review them. I dont want anyone else to go through what I have dealing with Mulberrys!
They are quite nice clean service, like you can schedule pick up on the phone. But the price is too high than my clothes. And the cleaning result is so so.
A lil Pricey but good quality service
I moved to the Bay Area in July 2017 and, after trying a couple places, have been returning to the Belmont Mulberrys since November 2017. This particular location looks like a cottage which is super cute. The ladies who work here are so friendly and helpful - it feels more like taking clothes home to mom to be washed. Also, when you pick-up, they put your clothes on lovely wooden hangers which you can return to be re-used. I have had several delicate sweaters washed here and never had a problem. I feel like they are meticulous in cleaning because on a coat with a bike grease stain (ugh such bad luck) they put a note on the hanger explaining that they were unable to remove it because continued attempts could have damaged the fabric (making its removal useless) - I found the explanation very considerate. Overall, it is a first class experience where you can almost forget you are running an errand!
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