Muskego, United States
Plumber, W17065 Janesville Rd
N/A
+1 2626790939
Against my better judgement I visited this establishment after receiving advertising in the mail. I hoped to get a quote for a whole house filter. I was greeted by sarcasm (\wow do you have fish in that water sample\.) Unprompted opinion (\you shouldn't water your lawn\.) And at least 5 times I was told to check how far my well is from the water source ( isn't that why I came to your store?) I came in ready to spend money... Looks like I'll find somewhere else to do that. Thanks \the water store\ for making sure I don't do business with you !
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Able to get water when needed. Use to get from pick n save but water was not always there. After the sixth one, you get one free. They also handle wells.
Very nice to deal with and they have the cheapest, best tasting water in town. Been going there for about a year now for our bottled water needs.
We woke on a Thursday morning to no water. Assumed we needed a new pump (we have a well). I called about 9:00 that morning and someone was here the same afternoon. Because of the age of the pump (40 years), it was determined we probably needed a new one. They came back on Friday, pulled the pump, determined it was still perfectly fine and spent the next couple of hours trying to figure out the problem. Determined it was a frozen \lateral\ (we had some foundation work done during the summer). They spent much time trying to thaw it for us -- all with great patience and professionalism. When the two gentlemen left, they told us that they were reaching out to another plumbing company that might have a tool that could help them with the frozen blockage. They stayed in touch with updates, but our water returned (I'm sure thanks to their efforts) before they could make or locate the tool. They even sent someone back the next day (at our request) because we were having trouble restarting our water heater. I would highly recommend this business. Thank you to Randy, Andy, Charlie and Pam (and the gentleman that restarted our water heater -- I can't remember his name). Also, Andy and Charlie were nice to our dog....Thanks again!!
Great customer service!!
Deli
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