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My Mopar Parts.com

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Dallas, United States

mymoparparts.com
Auto parts store· Auto accessories wholesaler· Racing car parts store· Auto body parts supplier· Truck parts supplier

My Mopar Parts.com Reviews | Rating 1.9 out of 5 stars (5 reviews)

My Mopar Parts.com is located in Dallas, United States on 11550 Lyndon B Johnson Fwy # B. My Mopar Parts.com is rated 1.9 out of 5 in the category auto parts store in United States.

Address

11550 Lyndon B Johnson Fwy # B

Phone

+1 8888236349

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible lift

Open hours

...
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Ordered a part that their website listed as instock. I received an email a couple days later stating the item would need to be sourced from an out of state warehouse as it was out of stock at their shipping hub. Several days later, the order was 'shipped'. The USPS tracking number they provded states 'Shipment Received, Package Acceptance Pending'. I called customer support and they repeatedly stated that means the item has shipped. It has been a week and a half since this status and it has not changed. Having researched online, the USPS status simply means that the scan form with the tracking number was scanned, but not that the actual package was received by the post office. Having contacted Mymoparparts customer support, they offered no solutions and told me to wait. I contacted USPS, they said they never received the package, just the scan form. Customer service offered no solutions or refund. I had to initate a charge back to get a refund. Read the other reviews for which customers pay for items but don't receive them. Save yourself the time, and take your business else where. To respond to Joe McBeth. I purchased the same part from another mopar site in Texas. They shipped it USPS and I already received it. To state that the USPS is backlogged due to Covid is absurd. I contacted the Post Office and they stated they did not receive the package. If you actually purchased shipping, please provide a receipt for such and I'll take the review down. Several other people have left similar reviews, so I highly doubt that was the case.

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Jorge Irizarry

Apparently bogus store, accepts online order, time goes by, no contact, no merch. Had to call them , no excuses offered. Wound up cancelling order. Skip this company.

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rob

They want me to pay for shipping to return an item that they falsely advertised on their website. Joke of a company, look somewhere else for your Mopar needs. The parts they sent me were not new too, scratched up like it came off of their vehicles at the dealership.

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Kenny May

Order a set of roof racks to be delivered between 6/28 - 7/1 for a vacation out of town leaving 7/8. No shipping notif from UPS on 6/28 so I called. Was told by cust serv that part was broken and they already shipped the other pair to a different customer (who bought theirs after us). I was told they would over night the racks when they came in so we had them before 7/8 when we left. Received a shipping notification that the parts were arriving on 7/10 so I called asking why the part were not over nighted and to please ship ones over night, they said no they would refund. Was told they would refund me as soon as the shipment was canceled by UPS, shipment was canceled and no refund. Called again and was told they would refund me once they receive the second notification from UPS that the shipment was canceled, received the second notification from UPS that the shipment was canceled on 7/6. Today 7/10 we still have no refund. I called the company and they said they won’t refund until they get the parts back and we just checked UPS website and also received a text message that they hav already received the parts back at their location but still will not refund us. We are on vacation with our 3 kids. I had to go spend an additional 450.00 of the vacation money that was meant for my kids to get roof racks for our vehicle and was also out the 350 we spent with this company. I have left 4 voicemails in a week to speak with Mr.Russo the manager and he has not returned a single voicemail of mine. They have ruined my 3 kids, wife and I’s Vacation because we have been worrying if we will have enough money for vacation. Every time I call them the story changes of why/when they will issue us our money back.

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Larry A Grant

Needed a set of cover clips for my TJ's air filter box. These guys had them in stock at about 1/6th what the next cheapest dealer offered. Shipped quick, too, and their shipping was also less expensive. I'll buy from them again.

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