Atlanta, United States
1418 Dresden Dr
N/A
+1 4042390272
Wheelchair-accessible toilet
the worst again. Yes I'll fess up had to give it a try. My husband had to try a few times. His patients is greater than mine. Now he is in a holding pattern waiting for a correction. Don't put yourself through this unless your into wait and wait some more. Maybe they will get it right. Lens provider is the worst.
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Jazz and Kathy are excellent at their job. They assisted me totally from beginning to end. Thank you so much. This made my appointment go very easy.
Been going here since we moved to Atlanta 7 years ago and since it’s transitioned to My Eye Dr I feel it has gone along deteriorating. The latest was we went in for checkups 3 weeks before Thanksgiving, placed order for incredibly expensive set of eye glasses. Went to pick them up and they were clearly flawed - the staff kept pushing back saying ‘they were a new prescription’ and its would be ‘up to the manager how they would handle it’. Turns out the prescription as noted in their system had a massive typo in it - totally understood, mistakes happen. Had to come back in again for another checkup, they agreed to replace the lens with the wrong prescription. Radio silence for a few weeks (in the back of my mind I would have assumed they’d make it an expedited processing given it was their mistake) - finally I called after Christmas and it turns out they’ve been there over 10 days. While they claim they called, there are no records of a phone ca or text message. So, now we’re going on over 6 weeks. While in general I appreciate the politeness of most of the office staff, the lack of any do-goods is rather surprising.
Friendly staff !!! And great experience I never had a problem with the staff
Friendliest staff. Super helpful. Everyone from the front desk, to the techs, to the Dr. - They were all amazing. They Earned my future business for sure.
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