Lahaina, United States
1058 Limahana Pl
N/A
+1 8086614461
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Worthless. Went in for a new battery, the guy helping me (who wasn’t wearing a mask by the way) punched in my cars info and then gave me the wrong battery. When it popped my main fuse he blamed it on the computer system, gave me a different battery off the shelf without any paperwork for the difference. When I went to start the car and found a blown main fuse, they charged me for a new one out of the rebate for returning the dead battery. Bunch of hacks making jokes to their friends calling from other branches instead of literally doing the bare minimum of getting me the right part.
like
Been going here since a knee high, they were good then and still good now.
Never dealt with more miserable and unhelpful employees in my life. If you're going to be rude to everyone that walks in, maybe you shouldn't work in customer service.
Hasn't had any parts I need or ability to help me figure out what parts I may require
Went yesterday to get new wiper blade. Rude guy acted like it was inconvenient to help me. I asked if he could put it on, he said we don’t do installations, I told him last time they did, his response different management. They just lost a customer, I will gladly drive to Kahului in the future. Risking the loss of customers, not to smart. Never forget we live on an island, word gets around.
The older uncle with the glasses is the best to ask help and thats the only person I go. His nice and very helpful. Steven is rood and has the worst costumer service. I give the 5 stars to uncle with the glasses. Other than that without him lahaina is the worst napa in the island.
Lahaina's not very service oriented. Kahului Napa is very service oriented. Why so different? Mind blowing. Too bad for Lahaina. Must be all the misfits left overs.
Got in and out in a few minutes with a new Napa legend
Deli
The best companies in the category 'Deli'