Naperville, United States
2920 Leverenz Rd
N/A
+1 6305281750
Wheelchair-accessible entrance
My mother lived at Arbor Terrace for two years. I can honestly say that it is a wonderful place. The staff is professional and cheerful. Everyone is terrific from Alex, who greets you by name at the door and remembers every detail, to Christine in the activites area who truly treats each person as her family, to Jocelyn who coordinates all things perfectly and Maya who helps coordinate billing. Always a joy. Activities are well-planned and the building (only a few years old ) is stylish and accessible. Also important is 1- Arbor is right off of Route 59 and 2- it is close to grocery stores, salons and restaurants which make family visits and outings easy.
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We were hired by Arbor Terrace to perform some services at the assisted living and while we worked there for a couple of days in a row we were greeted by their wonderful staff. Everyone was courteous and helpful making things easier for us while we were there. We couldn’t stop but be amazed by the amount of care, attention, assistance they show towards the residents there. Everything seemed so well organized the staff and their duties to satisfaction. Their facility is beautiful and they take good care of that as well. It’s such a pleasure to work with them and around them. We have worked at so many places but this place stands out. Such a great vibe this place transmits.
Our company (A Clean Start) recently joined forces with Arbor Terrace as the company that moves residents in and out of their facility. I can tell you that as an “outsider” I am very impressed with them. The staff is always very friendly to our team, the facility is always clean, the rooms are spacious, the public areas are big and well thought out and the food always smells good, although I haven’t tried it (yet). I would feel very comfortable if I had to have one of my loved ones live here due to there personal circumstances.
My Mom was a resident in the Evergreen unit (memory care) at Arbor Terrace. She had dementia, and we moved her there last August when we realized her needs were more than we could accommodate. Arbor Terrace looks and feels more like a hotel than an assisted living facility. It is clean, smells nice, the food is very good, and it is staffed with some of the kindest, most sincere people you will ever meet. My Mom was loved! She received great care, and we felt very comfortable knowing that she was looked after by people that treated her like family. As a nurse, my expectations are high when it comes to the quality of care that my family receives. We could not have asked for a better place for my Mom to call home. My family and I are so grateful for everything that the staff of Arbor Terrace did for my Mom during her time there. I highly recommend Arbor Terrace to anyone looking for assisted living or memory care for their loved one.
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