Fox Valley Institute for Growth and Wellness Inc

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Naperville, United States

fvinstitute.com
Child psychologist· Family counselor· Psychologist· Psychotherapist· Mental Health Care· Mental health service· Counselor· Marriage or relationship counselor· Psychoneurological specialized clinic

Fox Valley Institute for Growth and Wellness Inc Reviews | Rating 2.8 out of 5 stars (5 reviews)

Fox Valley Institute for Growth and Wellness Inc is located in Naperville, United States on 640 N River Rd #108. Fox Valley Institute for Growth and Wellness Inc is rated 2.8 out of 5 in the category child psychologist in United States. Fox Valley Institute is a leading provider of numerous counseling services, including individual, children, adolescent, marriage, family and group counseling, as well as psychological testing and life coaching. We provide careful assessment, support and high-quality counseling to our clients as you seek to understand and manage your life. The specialties of our professional, licensed therapists help ensure you receive the best possible counseling. We will support, inform and challenge you to better manage your life and relationships. At Fox Valley Institute, we want to serve as your complete resource for personal growth and wellness. Our simple and straightforward approach is empathic, nonjudgmental and interpersonal. But most importantly, it's centered around you. Fox Valley Institute will get to know you and build a relationship with you. We will strive to help you understand yourself and the roots of your problems, to identify and change negative behaviors and patterns, and to develop more effective strategies for coping. Nobody should face their challenges alone, and Fox Valley Institute wants you to know we’re always here to help.

Address

640 N River Rd #108

Phone

+1 6307180717

Company size

11-50 employees

Headquarters

Naperville, Illinois

Amenities

Toilets

Accessibility

Wheelchair-accessible liftWheelchair-accessible toilet

Open hours

...
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Niel H

Billing policy means they can charge your card without sending you an invoice for what the charge is for, soon you begin to wonder if you're being ripped off as it happens quickly multiple times. Also the testing and evaluation services are overpriced and reports are underwhelming compared to what I've seen elsewhere. Staff could be better, seemed very unsure of what I was asking for, especially when your putting your faith in someone.

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Anonymous Reviewer

We were actually very happy with their therapy services. HOWEVER, beware of unethical billing behavior. They have my card on file and charged me for a missed appointment plus a penalty fee of 195 when 1) no such appointment was confirmed; and 2) this was during state COVID lockdown. How can we miss an appointment during pandemic? Their explanation is that they're still seeing patients in person despite a pandemic. They refused to refund my money; now I have to cancel my account they have on file bc I no longer trust them with the ability to charge it whenever they please and for whatever denomination they randomly choose. I'm forced to file a fraudulent charge through my bank. Protect yourselves.

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Jami Haasl

I have had such a positive experience with the Fox Valley Institute during my 6 month internship. As an undergraduate psychology student it was important to me to understand the ins-and-outs of a private practice. I can truly attest to the meaningful work both our therapists and the business administrative staff do every single day.

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Elizabeth Jessee

At the Fox Valley Institute I saw therapist Andrew Ansell only a handful of times. I did forget about an appointment. It was at 9:00pm and there were not other time slots available. Andrew wrote me in an email about rescheduling within 7 days to not get charged 145 cancellation fee. Not even 24 hours later I get an email bill for 145 cancellation fee. He also called me the wrong name in my last session. Due to the lack of professionalism and poor communication, I wouldn’t recommend Fox Valley Institute.

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Katy Marie

Absolutely dedicated. Great atmosphere and staff!