Naperville, United States
500 E Ogden Ave #204
N/A
+1 6306373360
Home instead is all about companionship. They are here for you and your loved ones. It’s a wonderful company and they go above and beyond to try to take care of every client and family that need the extra support. I highly suggest this company.
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Great place to work as a caregiver, they pay training hour and it's good to work with Jennifer and Lele
HomeInstead of Aurora (IL) has done a superb job for my mid-nineties parents. They were very supportive in working with us, over an almost 2-year period, during which HI helped my folks, and my brother and me, understand how they could help. This included multiple conference calls and home visits, for which there was no service charge. Once my parents decided to proceed with HI's in-home assistance, HI did a wonderful job finding service providers who could meet my parents' physical needs. This is the entry level expectation, right? What I really appreciated were the strenuous efforts HI made, particularly John Hoss, the service lead, and Jennifer (whose surname I don't have), the HI scheduler, who scheduled, and repeatedly rescheduled, the workers to assure the people entering my parents' home were compatible with my folks' temperaments, as well. If you need help, or know someone who does, and you are in the Aurora/Naperville area, I strongly urge you to include HomeInstead in your search for assistance. The company will be ready and able to assist you through what is, inevitably, a stressful life transition.
I am writing this to say that I am beyond pleased with your company. The care that the Manager and of course the caregivers have given to my dear husband is amazing. He would not be with us if it weren't for the care that Tammy and Alice give him. I highly recommend Home Instead.
Initially, there were some hiccups. I think it was a communication mixup but it was rectified and my wife and I did decide to go with Home Instead. Even after that there was a really big problem with the first assigned care giver. I bring this up more to show that the staff stepped up, they really worked with me to improve their service and response. Another care giver was in place by the next session and the staff worked double hard to make sure we were happy. We are. These folks can be trusted and always do the right thing. Impressive.
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