Naperville, United States
800 E Ogden Ave
N/A
+1 6309959379
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
I came here for an oil change and I was amazed by their customer service. JR Ramirez was the man who helped me, shoutout to him! He was extremely professional and to say he is nice would be an understatement! I had a bunch of questions which he answered thoroughly and patiently. I can tell they take good care of all of their customers. There was also another man who was very nice, but unfortunately I forgot to get his name. Jr took the time to explain the maintenance my care required and the cost breakdown, and even gave me a mini lesson on car maintenance! He is definitely an asset for Midas! We need more personable folks like him in the world, especially in auto shops! :) I chose to come here in the first place because they answered the phone so kindly compared to their competitors who were rude to me probably because they heard a young girl speaking on the phone... But I had a great experience at Midas. I should also mention that they don’t try to make you spend more on other unnecessary services. Great prices and honest workers who actually care and will not rip you off. 10/10 highly recommend them!!!!
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Good place. Had a good laugh about the porter taking my car for a test drive and talking to himself. He disliked that the accelerator and brake petals aren't overly sensitive. A lot of work to push those pedals a little bit more to the floor, huh? Must've skipped leg day. Best part is when he notices the wires but not the front and rear dashcam.
If you need brakes checked/done and or an oil change come here. The customer service was outstanding and the work was done correctly and professionally. This is a place you can definitely trust! Great job to this location Midas team!
I've came to this location a few months back regarding a problem with my 2014 Chevy. I put a lot of miles on my car and wasn't surprised when they came back and told me all the problems building. Surprisingly, the cost for parts and labor wasn't as high as expected and everything was completed the next day. I came back recently for a simple brake issue and, like before, I was handled super quick and was even offered a ride to work. The manager is so helpful and so are the rest of the staff. Highly recommend.
They are so professional and polite. Such a delight to work with them. I always take my business to them and they are excellent every time!
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