Naperville, United States
636 E Ogden Ave
$$$
+1 6303551404
N/A
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Assembly serviceRepair servicesService guarantee
I ordered a Rickenbacker 330 for my wife. Due to Covid 19 and other factory production factors the Rickenbacker took almost a year to get. Naperville Music kept me in the loop and would give me progress reports. The 330 took time to get, but it was well worth it. I saved hundreds, that’s right, hundreds of dollars compared to other stores. The wait was well worth it. The people at Naperville Music were always so nice, polite and professional that it was a great experience buying a guitar from them. I will certainly buy from Naperville Music in the future. When the guitar arrived Naperville Music didn’t even open the box and let me be the one to open it. I didn’t and let my wife have the honors, which in itself was a tad nerve racking. She opened the box to a perfect 330. Thanks Naperville Music.
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I was extremely happy with shopping at Naperville Music, and specifically my assistance from Nathan. I am physically disabled, but at the time I was to go in, we found that our car battery was dead, so things were set to be even more difficult. I was sure which piano/cost I could do, and with a store sale the store came significantly less in cost, and Nate assisted in getting a stool that would accommodate my weight. Everything was easier than I could have expected and I not only trusted Nate, I believed in him. Nathan even played the piano for me, and sent it in a video and included pictures. He was very professional and it was a very reasonable priced delivery. I wish I could buy a piano every week, but the one I got, is perfect in all so many ways, there would be absolutely no need. Thanks for the great service!!! We recommend you highly! Our best, Ann M Garvey, Sandwich, IL
Could not be happier with the purchase of my Breedlove guitar. I phoned first and spoke to Johnny. About an hour later, I arrived to meet Johnny and he was so nice and helpful. Every question answered. If you are looking for a guitar, you will receive amazing customer service. Tell Johnny what you are looking for and he will set you up.
Customer Service. What a novel idea. Nate, the guitar tech, there guitar sales staff are all great and knowledgeable! If you like to touch and feel the instruments you are buying in a friendly and supportive atmosphere, this is the place to go. Do not purchase a musical instrument unless you play it, touch it and talk to someone first. I am sure you will find something you did not think of and you will end up with a much better instrument then what you thought you would have to begin with.
They were wonderful with helping us pick out a tenor sax that was appropriate for the level of music and our price range. The payment plan was easy and affordable. Below is a picture of my daughter with The Western Michigan University Marching Broncos! Thank you Naperville Music!!!
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Wheelchair-accessible car parkWheelchair-accessible entrance