Naperville, United States
184 Shuman Blvd Suite 560
N/A
+16304206801
The vein clinic is very clean. They do a wonderful job. The staff is very professional and kind . Also my legs look great. I would not change them for any body else . Everybody in the office is very nice and friendly and they know exactly what they are doing .
like
The staff in the Naperville office has been superb during the entire process. Everything has been top notch!
The entire staff was so incredibly kind and patient. I honestly never thought I needed this type of treatment until I had what I thought was a blood clot on the back of my leg. This is what prompted me to visit the vein clinic in the first place. The clinic provided me with a complimentary assessment and ultrasound to rule out the blood clot. Although I did not have a blood clot, they determined I had veinous insufficiency in both legs. I learned that this could lead to a lot of health problems for me in the future if I didn’t take the time to get the treatment now. I also learned that this was a hereditary issue and it opened up conversations with my family and I even learned my aunt had done the procedure previously as well. The entire staff took the time to answer all of my questions and thoroughly explain each procedure. It was way easier than I thought it would be. Dr. McWilliams was so patient and helpful and he made the treatment process simple. I was back to work and normal activities right after each of my treatments. All of my treatments were covered by insurance after my deductible was met. Rebecca took the time to research the coverage I had and explained thoroughly what my out of pocket expenses would be. I would highly recommend the Vein Clinics of America.
I had a very disappointing experience this morning. I called last week to inform them that my insurance carrier had changed. When I arrived this morning, the office had not bothered to get my new insurance approved, and they refused service. I drove all the way up there for nothing. They did not even try to help me. They need to get more organized over there. I planned my whole week around this. I believe I am through with Vein Clinics of America, and will attempt to try someone else.
I am still in the process of my treatments. I procrastinated for too long. So pleased with my progress. The staff is awesome. So friendly and accommodating. I highly recommend.
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