Naples, United States
5415 Tamiami Trail N H-2
N/A
+1 2392606166
DeliveryIn-store shopping
Andrew was great. I met with him two times prior to deciding to purchase and he was very thorough throughout the whole process. He made it super easy to understand how everything works and walked us through each step, giving us different options and ideas. Thank you Andrew!
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Very good Service department and I can’t thank Rick enough for his assistance. He was patience and very helpful until we found the model we wanted. We had a service issue and they responded promptly.
Had an excellent test drive of the Tesla model y. Has everyone has heard by now the torque is absolutely insane.in a way it's more fun to be in the driver's seat because you don't know when the accelerator is going to go down. When you're driving yourself you're aware of when you're going to hit the pedal to the metal and so the jolt is not quite as extreme. Highly recommend everyone take a Tesla for a test drive.
I was a little nervous going in to the Tesla store not quite knowing what to expect. In my first visit the store was completely empty so I got a very friendly and personalized tour of both the model s and model x which are both on display beautifully in the small show room. I currently drive a very modest compact car and was dressed down so appreciated the salesman still living kind and respectful. I asked about a test drive and was surprised to hear "sure we'd love to take you out..." From their I scheduled the test drive of the model s. The day before my appointment I received an email and call from the manager to confirm. I showed up and Chris the manager (and test driver) was awesome. I've never had such a thorough review of a car for a test drive and it was the best experience I've had at a dealership. If you're curious what the future of cars and the car buying process looks like check out this beautiful store.
Didn’t have the model I wanted to drive so they set up an appointment for me at another dealer! So friendly and helpful, very nice team at this location! Very nice store!
I went in yesterday to actually buy a model S. One sales guy with one car in the ENTIRE dealership! When I asked to see a Model S he paused his cell phone conversation to reply, “we may have those late next month”. This would be then early May. Come on people this isn’t a dealership it’s make believe. I went down the street and bought a brand new BMW. Tesla is going to get smoked when the other luxury brands start launching their EV models.
I have been considering a Tesla for a year or two now, but live out in the country, so it is rare to be near an actual Tesla store. However, I was excited to find my self near the Naples Waterside Tesla store while traveling for work and was so looking forward to seeing and sitting in a Tesla, so I walked up to the store from my hotel, only to find it closed at least 30 minutes (maybe earlier) before its posted time on the door; and there were no vehicles at all in the showroom. So, I called the next day to ask about it, and the person who answered the phone simply said, “Hello”...like I had mistakenly called someone’s house...not a place of business. I had to ask if it was the Tesla store, to which the replied “yes”. My point is, from a potential new buyer experience, it was not a great first impression from this particular store or from Tesla in general. I definitely get a way better impression walking into a Porsche or BMW dealer, or an Apple Store for that matter.
Excellent experience. Austin Knight made the whole experience from start to finish as comfortable and informative as possible. He helped us to get exactly what we were looking for from Tesla. Highly recommended. Ask for Austin!
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