Schererville, United States
1349 US-41
N/A
+1 2198653800
In-store shopping
Repair services
I had a real good experience buying my XJ at Napleton! I checked their inventory on-line and they had the car i wanted. When I called I was directed to a random sales guy named Brandon. I live an hour and twenty minutes from the dealership so i was a little hesitant making the trip to see the car. After talking to the sales guy I felt he was being straight forward on the phone so I made the trip. I had done my homework and I knew what i wanted for my trade-in and I knew what i wanted to pay for the new car. When i got there the car was clean, drove great so we cut the deal and i bought the car. What sold me on the dealership is what happened next! While driving to work the next day i realized that the Blind Spot Indicators weren't working properly. I called my sales guy that morning, he had someone from the service department meet me with a loaner car, they fixed the problem and delivered my car back to me the next day! In my mind that's the sign of a great dealership! They could have easily said "drop the car off and we will take care of it", but they knew i lived far away and they made it convenient for me, not them! I was very impressed!
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With the growing options to purchase a car from anywhere in the country, NOTHING beats great service from your local dealer. The team at Napleton really exudes this climate from the initial contact to the moment you drive off the lot. Thank you so much for taking such great care of us, finding the right car, meeting our budget and making us feel welcome and a priority. We will definitely be back.
Always a pleasant experience. I have a Mercedes and a Jaguar and I service them both at their location. I cannot speak enough how highly trained are the technicians and how good the front desk people are at helping you all the time. Every time my car was in service I had a brand new model as a loaner.The repairs were done quick and with excellent warranty. Always a pleasant experience, highly recommended!
Napleton Jaguar is the one to go to! No empty promises...what they tell you, is what you can expect! Superb professional handling of a sale! Joey D. and Dan A....you're the best! This is my second car from Napleton and I will most likely return for the third. See these guys first!!
We were greeted immediately after walking through the door by Larry Jr.; he was very enthusiastic and helpful with our questions about the Jaguar F Type convertible. We then went to the Chicago auto show to determine if this would be the right car for us. In the process of our due diligence, we saw our car listed as an internet special and decided to return for a second look. On our next visit to dealership, we were greeted by Dan, and subsequently Brandon. Both of which were extremely honest, and easy to work with. There was zero pressure; really just a few people engaging in enthusiastic conversation about a great car. After approximately 20 minutes of discussion about incentives, we made a cash purchase on the car. Larry, Dan, and Brandon could not have made this experience any easier. My siblings have purchased their Mercedes at this location, and the entire family frequents the dealership for their service department. On behalf of our family, I feel implored to say thank you for a job well done. To everyone that helped us with the quick and painless purchase; we really appreciate the experience. I will definitely buy my next car Napleton. The culmination of a great team and product offering cannot be beat. Thanks everyone!! The process could not have been more simple or refined.
Very friendly staff and huge selection of gorgeous cars!
The Jaguar dealership is fantastic! Great selection of vehicles, and a great sales staff. Brandon and Greg Chip are especially exceptional. I've looked at many of the Jaguar dealerships over the years, and can say that in my experience, this is the best.
Excellent experience here buying a mercedes! Very nice to work with
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