Nashville, United States
2802 Opryland Dr
N/A
+18008102020
Great people and fantastic company. Since they handle debt tied to housing, it's amazing to see employees going truly up over and beyond to help every single person resolve their issues any way they can. They take great pride helping people and you can tell the staff really cares as they look to resolve such an important issue in someones life as it was their own.
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I have worked with RentDebt for years (on the property management side). Our rep, Melanie has always given 100% excellent customer service! Definitely makes my job easier )
I reached out to RentDebt several weeks ago regarding a debt for an apartment. The apartment complex I lived in provided incorrect information to Rentdebt I believe on purpose in a effort to be punitive and discriminatory. As a result the debt was placed on my credit impeding my ability to buy a home. Rentdebt Immediately acknowledged what had be done by their client and two of the most kind and understanding women worked on my behalf to have the derogatory mark removed from my credit report. I cried on the phone when I was told not only because I can now move forward with my life and plans to purchase a home but also because with all the hate, and vitriol that has spreading in this country like a cancer it touched my heart to know that there are still people who are good and decent and will do what is right and fair. They could have left it on my credit report and probably would have gotten away with it, I'm just one person with limited resources. God bless those to women who sought to make it right. I am forever grateful.
I deployed and left a cruddy apartment complex that didn’t bother trying to contact me through email or my emergency contacts/addresses. So I saw a hit on my credit report and gave them a call. No one likes to owe money or give up money but I will say that the woman I talked to helped me out very much and was very nice and informative of how everything works. Obviously I can’t give you bad stars if your staff is doing a great job. It’s a tough job but you do it respectfully and I can appreciate that very much!
Very professional organization that treats consumers with the respect they deserve.
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